Overall Satisfaction with Basecamp
Basecamp was used as our companies main hub for project management. Anything from marketing campaigns to design requests were conducted through Basecamp in an effort to have a record of conversations, history, edits, and access to the appropriate materials across our whole organization. This platform specifically made it easier to keep everyone in the loop whenever necessary.
- Easy-to-use
- Great UX
- Files were readily accessible
- Supports integration with other systems
- Some frustrations with API limitations.
- Allowed our company to quickly receive and gather feedback on any projects.
- Served as a cloud-based service for access to documents and files outside of the office.
- Cut down on the amount of time necessary to keep others in the loop during every step of a project.
While I played no role in the onboarding or decisions of Basecamp or Salesforce, I did find Salesforce to be much smoother with much more capabilities available. With that being said, Basecamp is still a solid platform that I would still recommend, especially for businesses just interested in a cloud-based project management tool.