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Easy to use and functional tool
July 19, 2022

Easy to use and functional tool

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Ratings & Reviews

Overall Satisfaction with Bazaarvoice

Bazaarvoice is used within our business for our ratings and reviews. It has allowed us to improve our product listings with real-life reviews from previous customers. It allows our customers to have more confidence in their purchase decision, as well as provides a place for them to review products to help others.
  • Ratings
  • Reviews
  • The user experience is lacking
  • The portal is outdated
  • Fantastic support team
  • Ratings & reviews
  • User dashboards
  • Higher conversion, people trust products with reviews more
  • Reduced bounce rate, most people won't purchase without the validation of a rating

Do you think Bazaarvoice delivers good value for the price?

Yes

Are you happy with Bazaarvoice's feature set?

Yes

Did Bazaarvoice live up to sales and marketing promises?

Yes

Did implementation of Bazaarvoice go as expected?

Yes

Would you buy Bazaarvoice again?

Yes

It works really well for our business. I would recommend it to any other business that needs the rating and review feature on their website. The tool is really easy to use and blocks certain keywords so nothing dodgy lands on our site without us knowing.