Overall Satisfaction with Birdeye
The use of Birdeye for reviews for our clients helps us to improve our services. It is always encouraging to hear what others have to say about our company. We have noticed an increase in our reviews and how much easier it is for people to find our services online. The services Birdeye offers are user friendly and streamlines our services to build an online reputation.
- User friendly interface
- Great customer service
- Easy and creative ways to improve services
- Availability in different languages: Spanish, Creole etc.
- Cost of the platform for a smaller company
- Need customize templates for certain services
- Increased online presence and marketing
- Easy to navigate through the platform
- Some clients do not fill out reviews
Not applicable at this time.
Do you think Birdeye delivers good value for the price?
Yes
Are you happy with Birdeye's feature set?
Yes
Did Birdeye live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Birdeye go as expected?
Yes
Would you buy Birdeye again?
Yes