Not so frequent user of Bloomreach.
March 09, 2024
Not so frequent user of Bloomreach.
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bloomreach Commerce Experience Cloud
I use Bloomreach at work to track sessions across different units per brand/page/per category. It also helps that I see the journey that a customer takes from the moment they reach the homepage to the product. Quick details like average pcs sold per order, and average value also help me understand the profile of our loyal customers.
- Customer Path.
- Online Sales Tracker.
- Online Sessions Tracker.
- Interface a bit jumbled.
- Language used is not beginner friendly.
- Load time is long.
- 80% of targeted customers buy offline instead of online.
- Average of 16% open rate.
- Average conversion rate of 1.31%.
The dashboards provided by Bloomreach are easy to read and deliver quick reports for businesses wanting to know their customers, how customers shop, what the potential items are, and what the best-sellers are. What used to be manual generation and pivoting in Excel is now automated with graphs that can be copied and pasted into PowerPoint presentations.
Do you think Bloomreach Commerce Experience Cloud delivers good value for the price?
Yes
Are you happy with Bloomreach Commerce Experience Cloud's feature set?
Yes
Did Bloomreach Commerce Experience Cloud live up to sales and marketing promises?
Yes
Did implementation of Bloomreach Commerce Experience Cloud go as expected?
Yes
Would you buy Bloomreach Commerce Experience Cloud again?
Yes