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A really useful tool. They provide a great support on pre-sale and post-sales
March 06, 2024

A really useful tool. They provide a great support on pre-sale and post-sales

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with BrowserStack

BrowserStack tool came to the table in order to solve problems regarding automations for mobile.
We have limited devices for running automated tests and buying new devices is too much expensive and the devices got outdated quickly.
In order to solve this problem we started a trial on BrowserStack.
  • It gets the backend logs that is pretty useful for getting backend end errors
  • The connection with the BrowserStack devices are quick and easy to setup
  • BrowserStack provides a lot of documentation to guide you when you're starting to use BrowserStack
  • I think that if BrowserStack provides a way to use emails in an easy way, it should be pretty helpful
  • Provide a way to use SMS in more countries like Brazil
  • The record of the test execution
  • The http requests tracer
  • BrowserStack solved the problem to handling devices for automations. Especially nowadays where there are a lot of people working from home, a tool like BrowserStack is pretty helpful cause it provides a common and easy way to perform your tests independently of your geographic location.
  • As I mentioned before, I had a problem while working with a app that had geolocation enabled. The app had geolocation activated for USA (only works in USA), and I was in Brazil. For some unknown reason looked like this scenario caused a lot of weirdness in my tests.
  • Some teammates tried to simulate the same scenario, but once my teammates were in USA, the problem did not reproduced on their end.
Handle mobile automation for real devices.
We need to buy a lot of devices, and we need to always renew our device lists in order to get top notch devices.
  • Live
  • App Live
  • Automate
  • App Automate
All those products worked exactly as it was proposed to.
I didn't use any other device farm tool apart from BrowserStack.

Do you think BrowserStack delivers good value for the price?

Yes

Are you happy with BrowserStack's feature set?

Yes

Did BrowserStack live up to sales and marketing promises?

Yes

Did implementation of BrowserStack go as expected?

Yes

Would you buy BrowserStack again?

Yes

I didn't have problems working with BrowserStack.
The tool is stable, there are a lot of different devices and OS. It's really useful.

I only had a problem in the past while working with a company that had geolocation activated on the app. The app only works in the USA, and I was in Brazil.
I faced many many issues working on this circumstances. I tried to get in touch with BrowserStack, but I leave the company before get the problem solved. But that one was the only big problem that I've faced while using BrowserStack.