Overall Satisfaction with Bubble Innovator
We implemented Bubble Innovator within our R&D/Marketing Department for 2 main reasons, Portfolio Management and Gate approvals. We implemented the system in the past year and everyone in R&D and Marketing is working in this system. The system has addressed the issue of many different Excel spreadsheets of our portfolio, not organized correctly, not enough information on the spreadsheets; one central location is the biggest benefit. We also incorporated the Gate Process for approval of all our projects and this allows us to report to upper management in a consistent manner.
- The team that implemented Bubble Innovator into our business was tremendous. They worked with us closely and listened to our needs in incorporating changes quickly. The support we received was professional, timely and throughout the years of implementation we built a great working relationship with the team. They spent the time to work with us and also trained our entire department/business on this new system.
- Change Management/Support - Bubble Innovator support team is responsive when asking for updates/upgrades to any report or additions/deletions that are required.
- One improvement is all the reports need to be able to be placed into a PowerPoint easily, currently you have to take a picture and add [it]. This system is amazing and has helped me with my position of reporting and managing over 50 new projects.
- Increased employee efficiency - one place for all information, one place to run consistent reports.