Overall Satisfaction with Cascade Server
Cascade Server is used as our main web client for NIU. We use it campus wide, especially in the Marketing and Web Communications Department. It helps us maintain our NIU website.
- Analytic data
- Web content
- Storage
- Loading speed
- More custom templates
- Efficiency
- Cost
- ROI
Very well. It works just for our purpose.
Cascade CMS Feature Ratings
Using Cascade Server
200 - Campus wide departments
25 - Training and IT
- Web content
- Marketing
- Communications
- New website
- Update web content
Evaluating Cascade Server and Competitors
Not Sure
- Price
- Product Features
- Product Usability
- Prior Experience with the Product
- Analyst Reports
Product reputation. We wanted a reliable product.
Cascade Server Implementation
- Vendor implemented
Change management was a major issue with the implementation - Takes people a lot of time to deal with change in an organization.
- Training
Cascade Server Training
- Online training
- In-person training
- Self-taught
You really needed all training if you had never worked with it before.
Configuring Cascade Server
Yes - we have added extensive custom code - It was easy to do with my background with code.
Cascade Server Support
Pros | Cons |
---|---|
Quick Resolution Knowledgeable team | None |
Yes - Yes and no, it takes a long time for certain instances.
When the servers were running slow they helped us get back on line.
Using Cascade Server
Pros | Cons |
---|---|
Like to use Easy to use Technical support not required Well integrated Feel confident using | Lots to learn |
- Training
- Templates
- Forms
- Make multiple common pages
Yes - Works great for our new website.
Cascade Server Reliability
Integrating Cascade Server
- Mobile
- Javascript widgets
Not to my knowledge
It works to your advantage if you know what you are doing.
Relationship with Hannon Hill
Long term commitment
Build those relationships
Upgrading Cascade Server
- Faster service
- Even faster service
- New templates