Not ready for Prime Time
March 16, 2019
Not ready for Prime Time
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with ClickSoftware
My company is currently using ClickMobile to manage the schedules of 1,000+ field clinicians. It is supposed to perform real-time tracking and sync with office staff. We hoped to integrate it with our billing and time reporting systems, but that is a long way off.
- They apparently have an excellent sales team.
- Click has a long way to go to improve functionality of its current features. It is buggy and slow, and does not sync correctly with scheduling.
- Mobile users can only see one day at a time, making point-of-care scheduling cumbersome.
- Tech support is only provided to end users by email.
- Field nurses are spending 4-5 (paid) hours a week trying to troubleshoot this software.
Using ClickSoftware
1500 - Field clinicians
Staffing
Managers
Staffing
Managers