Overall Satisfaction with Customer.io
Customer.io is a great tool to get started with getting your marketing to the next level. It keeps the customer base up to date with API connections, and segmentation is made easy. So it's really easy to build flows/drip campaigns to specific groups (automated).
Training customers with this tool is also easy, people who are not tech savvy catch up quick. It's really easy to use and fun to build.
Training customers with this tool is also easy, people who are not tech savvy catch up quick. It's really easy to use and fun to build.
- Ease of use, a good tool for non programmers, or not so tech savvy people.
- Great support, willing to help a lot, by chat, calls, or screen sharing.
- Fast updates, it's a newer tool, but they are coming with fixes and updates fast.
- Better visual automation builder, they are a little behind here.
- Automate reports, I would love to see this.
- Fast testing for new products to specific groups. It saves a lot of time and money.
- Removed workload from marketing = more time to make it better.
- Better contact with specific groups, seeing a increase in sales because of this.
Customer.io is one of the tools we use or suggest based on the situation. Customer.io is in a place between basic email marketing and marketing automation (in my opinion). And suits well with clients who wants to advance or start with marketing automation.
It's easy, the price is good for what you get and you have fast results.
It's easy, the price is good for what you get and you have fast results.