Overall Satisfaction with D&B Finance Analytics
We use D&B reports for evaluating new customers, evaluating current status of customers for deals, & for evaluating existing customers for changes to credit limits. We are a International Global company. D&B is very good at identifying potential issues with customers, listing lawsuits & bankruptcies, & payment habits. My only complaint is how D&B keeps changing their types of reporting (changing names of ratings), which makes it difficult sometimes to compare reports from time periods when data isn't apples to apples.
- lists lawsuits filed
- compares within industry & payment habits
- shows headquarters & subsidiaries
- comparative analytics between time periods; analytics change
- prefer D&B to decide on a format & stick with it
- I feel D&B is using COVID as an excuse to require new investigations for many customers
- If report shows good behavior, we can increase credit limits & have less holds on orders.
- Predictive information can help us decide to not sell to a particular customer, or to require stricter payment terms.
- Improves our decision making for approving deals & financing terms.
It allows us to set reasonable credit limits.
We run D&B reports for all new customers when available. Sometimes it can be difficult identifying particular businesses when addresses aren't exact or are similar. Sometimes when businesses change their name or are bought out and name changed, it seems D&B lists old & new business names without mention of the one that is no longer active.
All the other reporting analytics we use are usually in conjunction with D&B reports, or are gathered when D&B reporting is not available without an investigation.
Do you think D&B Finance Analytics delivers good value for the price?
Yes
Are you happy with D&B Finance Analytics's feature set?
Yes
Did D&B Finance Analytics live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of D&B Finance Analytics go as expected?
I wasn't involved with the implementation phase
Would you buy D&B Finance Analytics again?
Yes
Using D&B Finance Analytics
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Convenient Feel confident using Familiar | None |
- producing reports
- comparing analytics
- finding headquarters
- comparing reports from prior years to current.
- D&B changes names of analytics; wish would stick to one format