Overall Satisfaction with Druva inSync
Druva Phoenix DR is recommended by InfoFabrica, who we've had a very bad experience with on implementation. Due to their poor knowledge and skills, the project has been dragging for more than half a year due to errors and issues. We had a very bad experience, which was very painful, and we feel we want to drop the project. After we use and figure Druva Phoenix out, we'll have a solution for backups to cloud and do DR when needed.
- Dedupe of data. Pending to double confirm.
- Technical support is very poor, especially with a recent case we logged. No one seems able to check and they need us to troubleshoot and report back to them. Not very helpful.
- We have not see any positive impact yet on business objectives. Will monitor further.
- Veeam Backup & Replication
Implementing Phoenix was started by our resigned IT Director. We are trying to maintain it and to try and get benefits from this project.