Robust solution comes with a Price Tag
April 07, 2017
Robust solution comes with a Price Tag
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with OpenText Enterprise Content Management (ECM)
In our organization, EMC Documentum is used in 10+ departments. We use Documentum's case management system to process the documents received from our advisors. We use the scanning solution to scan documents into Documentum and they are moved in different stages of the workflow (approval process). We also Integrated Documentum with a couple of vendor/home-grown systems. The business process automation and using workflows helped us to reduce manual work.
- Robust Architecture
- Highly Scalable
- Compliant
- Security
- Customizable
- Performance Issues
- Upgrades and testing upgrades are a major effort
- Setting up, building, configuring and maintaining is a struggle
- Licensing
- Upgrades
- Hardware
OpenText Documentum Feature Ratings
Using OpenText Enterprise Content Management (ECM)
Evaluating OpenText Enterprise Content Management (ECM) and Competitors
We have evaluated IBM Filenet, Alfresco and Oracle WCM. Documentum has a very strong business process management system, security and scalability. It's not just a web content management system, it's an enterprise content management system with very good capabilities for Integrations. It has good compatibility with industry leading scanning solutions.