Using Episerver Digital Commerce for B2B
February 16, 2017
Using Episerver Digital Commerce for B2B
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Episerver Digital Commerce
Episerver Digital Commerce is used as our B2B eCommerce platform as well as for a CMS-only site for one of our brands. On the B2B side, it allows more than 10,000 customers to purchase our products in a secure, private portal. It is managed and used primarily by our marketing department, but customer service participated in user management and IT participates in the integration of Episerver with other systems.
- Web content management -- the interface is drag and drop and makes it very easy for business users to create product pages.
- In site search with Episerver Find -- it is easy to promote attributes and make quick tweaks to fine-tune results.
- Integrate with other systems -- we have integrated with our ERP, our product information management system, our digital asset management system and our marketing automation system to take advantage of investments we have already made in content and customer data.
- Cloud hosting -- generally the hosting service is good, but we do experieicne significant slowdowns when a new instance spins up.
- Customizable promotions -- the promotions function offers many out-of-the-box options, but, for us, required a lot of customization to create the types of promotions we regularly use; this may be because our focus is B2B.
- General out-of-the-box B2B features -- we are able to use Episerver quite well for our B2B needs, but our implementation partner had to do a fair bit of custom development to get us there.