Overall Satisfaction with GiveSmart
GiveSmart is the platform that captures our online donor activity. It allows users to make credit card and paypal donations directly to us. Users are able to designate their donation as well as leave notes for memorial gifts. The back end of the site allows for quick reporting and custom donor detail.
- Stops fraudulent transactions
- Easy reporting
- Customization
- There are not a lot of bells and whistles
- We are able to track our online giving year to year
- The reporting makes it easy to track giving associated with Keywords
This would be more an opportunity for our Marketing and Communications team. Not something that myself in the Finance department can attest to.
We have not used these add on services.
Do you think GiveSmart delivers good value for the price?
Yes
Are you happy with GiveSmart's feature set?
Yes
Did GiveSmart live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of GiveSmart go as expected?
I wasn't involved with the implementation phase
Would you buy GiveSmart again?
Yes