Gets the job done, pros and cons.
Updated December 07, 2019
Gets the job done, pros and cons.
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Google Authenticator
Google Authenticator is being used as a two-step authentication for user accounts. It provides another layer of security when logging into my user accounts and works similar to how two-step authentication using a text message verification code would work.
- An extra layer of security for your user accounts
- The two-step verification can be a code from your phone or a USB drive as a security key
- Easy to use
- Once you lose access to your device you will be locked out of whatever accounts that you had set up to use with this app
- Can't transfer the codes to another device
- Added layer of security for important business user accounts.
- I can see if employees are trying to access specific user accounts from unknown devices.
Google Authenticator gets the job done and I have not had any issues, but the main issue is that you can't transfer security codes to another device. If you lose access to your device, you will be locked out. Using text message codes seems to be the best option overall at the moment because codes can be transferred or viewed on other devices such as your iPhone to iPad, etc.
Do you think Google Authenticator delivers good value for the price?
Yes
Are you happy with Google Authenticator's feature set?
Yes
Did Google Authenticator live up to sales and marketing promises?
Yes
Did implementation of Google Authenticator go as expected?
Yes
Would you buy Google Authenticator again?
Yes
Using Google Authenticator
2 - There 2 people, including myself that use Google Authenticator in our organization and it's used for logging into secure accounts such as Google and Amazon
1 - There are no major skills required because using it is pretty straight forward, but it does require understanding of how 2 factor authentication works and how to use the Google authentication app
- Securing our google accounts with 2 factor authentication
- Securing our amazon account with 2 factor authentication
- adding extra security from cyber attacks
- It can be used to see when someone is logging onto one of our accounts with require the authentication app
- Extra level of security for free
- We can be used to secure other online accounts in the future when more companies are supporting 2FA
- Securing Windows Computer Logins and Mobile Device logins
Evaluating Google Authenticator and Competitors
- Price
- Product Usability
- Product Reputation
- Vendor Reputation
- Existing Relationship with the Vendor
I usually have a positive experience using Google products so I knew we couldn't go wrong with their authentication app
If I had to do it again, I might consider upgrading to a 2 factor or multifactor authentication key, instead of relying on an app
Google Authenticator Implementation
- Implemented in-house
Change management was minimal - There was no issues with change management with implementing Google Authenticator, so there was no lessons that were learned
- Teaching other staff how it's used
Google Authenticator Training
- no training
Yes, it was easy and straight forward to learn on my own. I would recommend this for others who have had prior experience using Authenticators
Configuring Google Authenticator
At this time, I don’t have any specific recommendations for configuration
No - we have not done any customization to the interface
No - we have not done any custom code
At this time, no additional configurations were made
Google Authenticator Support
Pros | Cons |
---|---|
None | None |
I have not needed to contact support regarding this product! That deserves 5 bonus points!
Using Google Authenticator
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Well integrated Quick to learn Convenient Feel confident using Familiar | None |
- The setup process after downloading the app is easy and straightforward
- The security benefits make up for the extra step required to login
- the added factor of opening the app for authentication is the most cumbersome part, but worth the benefits of extra security
Yes - I've only used the mobile interface for Apple iOS and it works well. I have not had any issues while using the app
Google Authenticator Reliability
Integrating Google Authenticator
- Google gmail
- Apple iPhone
- Android
The integration was not difficult at all. Easy to setup
- Amazon
- Ebay mobile app
These vendors do support this feature
- Single Signon
Follow the instructions carefully and there should not be any issues with Authenticator
Relationship with Google
Upgrading Google Authenticator
- We did not have a need at this moment to upgrade our version
- More applications supported
- Bug fixes