Major improvement over 1990s Comdial Impact phones (image search that to truly understand...)
Updated December 06, 2023
Major improvement over 1990s Comdial Impact phones (image search that to truly understand...)
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with GoTo Connect
GoTo Connect is the phone system we use for all employees here at our company. We have phone sets throughout the office and some of our remote employees have phone sets at their home offices as well. We also have the option of using the app on the smartphone which works quite well. This was useful during the start of the pandemic when our office was closed. We also receive voicemails to email via mp3 which is an improvement over our last phone system which was just an analog handset connected to a landline.
- Instant delivery of voicemails via email per user mailbox
- Allows virtual editing of contacts for use with hardware phone directory expansion
- Connects Goto account to smartphone via app
- Voice quality of calls on Goto smartphone app
- Latency time of calls on Goto smartphone app
- Merged two separate phone systems to create 100% voip solution (no analog)
- Physical handset not required for every individual employee via available smartphone/computer apps
- Route incoming calls to ring multiple phone stations simultaneously
The phone system has been excellent. Physical ethernet phones and smartphones and computers all work well together via the Goto system. Messaging and video calling are great features as well but are not used very frequently in my particular role at the company. Admin settings are integrated more seamlessly than with the previous Cudatel system.
GoTo Meeting is a good alternative to Zoom for video conferencing. Quite affordable per month and allows screen sharing features that we need for our specific workflow. It is our preference for video calls and is always what we use when asked by clients to initiate a video meeting link.
Do you think GoTo Connect delivers good value for the price?
Yes
Are you happy with GoTo Connect's feature set?
Yes
Did GoTo Connect live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of GoTo Connect go as expected?
I wasn't involved with the implementation phase
Would you buy GoTo Connect again?
Yes