Enterprise class product ready for the SMB space.
December 07, 2023
Enterprise class product ready for the SMB space.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with GoTo Resolve
I was looking for an enterprise-class Remote Desktop solution for a reasonable price that I could try for free. GoTo Resolve's Freemium account gave me a full view of the power of the platform and helped me right away.
- Easy unattended access.
- Multi-factor authentication.
- Recorded sessions.
- Central status dashboard of systems (even for the Lite version).
- Improved pricing for micro-sized businesses.
- Has saved me several dispatches to client site.
- It has saved me hours of tedious phone support because I could remote in securely to fix the problem quickly.
The enterprise-class remote access (versus an open-source alternative) with MFA and recorded sessions gives me a piece of mind when I'm supporting my clients.
Do you think GoTo Resolve delivers good value for the price?
Yes
Are you happy with GoTo Resolve's feature set?
Yes
Did GoTo Resolve live up to sales and marketing promises?
Yes
Did implementation of GoTo Resolve go as expected?
Yes
Would you buy GoTo Resolve again?
Yes