Overall Satisfaction with GoTo Connect
We use this as our business phone across the company but also use the contact center for the client services team that is supporting 5k customers and growing. We have employees in 7 different states as well in an office and this system allows us not to miss a beat when providing excellent customer service to our customers.
- Contact Center.
- Easy to use.
- Easy to set up.
- No callback queue.
- Better SMS messaging.
- Update to the phone panel.
- Cost savings.
- Better communication.
- Better phone records and recordings.
Do you think GoTo Connect delivers good value for the price?
Yes
Are you happy with GoTo Connect's feature set?
Yes
Did GoTo Connect live up to sales and marketing promises?
Yes
Did implementation of GoTo Connect go as expected?
Yes
Would you buy GoTo Connect again?
Yes