Overall Satisfaction with Grasshopper
Grasshopper is being used to handle all calls to our business and sort them according to the customers' needs. We can route the calls to the appropriate people to help our customers better. We can screen the calls coming in, and if the request is not urgent, we have a professional answering service that can take the call and give us a transcript of the caller's message so we can get back to them quickly.
- Professional answering service
- Great app and notifications
- Easy to use and setup
- Great customer support
- Better call display
- My name and sales are similar, so I sometimes get calls sent to the wrong extension.
- Better time management
- More privacy
- More professional appearance
Do you think Grasshopper delivers good value for the price?
Yes
Are you happy with Grasshopper's feature set?
Yes
Did Grasshopper live up to sales and marketing promises?
Yes
Did implementation of Grasshopper go as expected?
Yes
Would you buy Grasshopper again?
Yes