Overall Satisfaction with Guru
We use Guru company-wide as a single source "help desk" of sorts. Employees across departments refer to it for product or policy-related information.
- Ease of use.
- Ease of access - If you set up a shortcut all it takes is a couple of keyboard strokes to access the info you need.
- User-interface.
- Can't think of any cons at the moment!
- The biggest ROI we've received as a result of using Guru is time savings which equal payroll savings. Employees can quickly and easily access the information they need whereas prior to implementing Guru they may have had to consult with multiple different employees and departments to access that same information.
Do you think Guru delivers good value for the price?
Not sure
Are you happy with Guru's feature set?
Yes
Did Guru live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Guru go as expected?
Yes
Would you buy Guru again?
Yes