Enterprise Search Software
Yext is a digital experience software provider headquartered in New York, New York.
IBM offers Watson Discovery, a natural language processing (NLP) application with options to measure sentiment, detect entities, semantic roles, and other concepts.
Apache Solr is an open-source enterprise search server.
Luigi's Box provides personalized site search and product discovery tools for e-commerce websites. Powered by AI and machine learning, the software understands customer behavior to provide better search results and recommend relevant products, to boost e-shop conversion rates and…
Amazon Elasticsearch Service is a fully managed service that enables users to search, analyze, and visualize your log data at petabyte-scale. As a fully managed service, Amazon Elasticsearch Service manages the setup, deployment, configuration, patching, and monitoring of Elasticsearch…
Searchspring headquartered in Denver offers intelligent site search for customer facing web pages and ecommerce, providing product discvoery tools, navigation viacategory page, and other features to improve site navigation. In February 2020, Searchspring merged with Nextopia to…
IBM Watson Content Analytics is an enterprise search option. This supersedes IBM's older offerings, IBM Omnifind and IBM Content Analytics and Enterprise Search.
Microsoft Azure hosts a range of Bing Search tools for enterprise applications. These include: -Bing Custom Search -Bing Autosuggest -Bing Entity Search -Bing Image Search -Bing News Search -Bing Video Search -Bing Visual Search -Bing Web Search
Amazon Kendra is presented by the vendor as an accurate and easy to use enterprise search service powered by machine learning.
Elastic Enterprise Search Swiftype is a platform with modules for Site Search, App Search and Workplace Search, that boasts powering search for thousands of enterprises and websites. The services were developed by Swiftype and acquired by Elastic in late 2017. Powered by Elasticsearch,…
Lucidworks headquartered in San Francisco offers the Fusion Platform, an enterprise search application development platform supporting NoSQL and unstructured data search, and having machine learning augmented recommenders and search capabilities.
The Google Search Appliance provided document indexing. The product was discontinued in favor of Google's cloud-based options.
Inbenta is a conversational intelligence technology provider headquartered in Sunnyvale. Inbenta Search is a search tool built with the vendor’s Symbolic AI and Natural Language Processing (NLP) that aims to help the user reduce support cost by understanding customers’ questions…
SearchUnify is a unified cognitive platform built on a core of cognitive technology, ML & an insights engine. It powers intelligent enterprise search & multiple AI-based support applications - that include an Intelligent Chatbot, Agent Helper, Community Helper, KCS Enabler,…
iManage Insight is an enterprise search tool formerly known as HP Autonomy Universal Search. iManage was divested by Hewlett-Packard in 2015. The newly formed iManage company is headquartered in Chicago.
Constructor Search promises to improve conversions and revenue from onsite and in-app search, using search science and artificial intelligence, Constructor's cloud-based search-as-a-service solution uses natural language processing, machine learning-enhanced results ranking,…
IBM Watson Explorer supports enterprise search with unstructured data analysis, machine learning, and content analysis to improve decision-making, support customer service or serve other business needs.
Doofinder is an advanced search engine that which the vendor states helps ecommerces increase their sales up to 20%, and allows potential customers to quickly find what they are looking for in a online shop improving the user experience.A user can install Doofinder for 30 days for…
Amazon CloudSearch is enterprise search as a service, from Amazon Web Services.
What is Enterprise Search Software?
Enterprise Search Software is the organized retrieval of structured and unstructured data within an organization. It makes content from multiple enterprise-level sources such as databases and intranets, searchable to a defined audience. Using an easily-navigated interface for entering, categorizing, and retrieving data securely in compliance with security and data retention regulations, products in this category can be made available to customers and employees.
Enterprise search software can connect a myriad of disconnected cloud platforms together and make them accessible through just one search tool. This kind of software arms employees and consumers with access to a network of data from anywhere, on any device, all in real time.
Enterprise Search Features & Capabilities
Quality products in this category should include these features:
- An interface through which to search for and retrieve data
- Indexing and/or archiving of data
- Collecting and updating of information from different data sources, categories, and formats
- Intelligent search options to auto-complete, find same/similar or rank by relevance
- Search refine using advanced faceted and filter search
- Defined user permissions for accessing information
Unified Search Tool
Everyday, businesses utilize a variety of cloud platforms, all with their own databases, simply to function. With enterprise search software, organizations can connect all their data sources through a single search engine. These search tools provide users with the ability to easily search and organize vast amounts of data quickly and easily.
A need for an easy way to keep that data integrated increases as companies continue to expand upon their rapidly growing technology stacks. With the help of one search bar, an employee can navigate dozens of different cloud platforms and access the content of thousands of pages. Any app, platform, and database a team could need is readily available with the right search tool.
Predictive AI, simply put, is the future of search engines. Self-learning algorithms embedded in enterprise search software innovates upon itself by learning from users and improving results based on usage patterns. Custom APIs are designed to make your search tool best-suited for your particular audience, delivering finely-tuned results that improve between user to user.
The application of capabilities such as key-phrase extraction, organization detection, and even OCR (Optical Character Recognition) is streamlined by many enterprise search software tools on the market. People expect simplicity from their search tools, and today products are utilizing advanced language-learning processes based on state-of-the-art search enquiries that ensure that results are both accurate and dynamic.
Privacy & Security
Security is salient for leading enterprise search software because ensuring that data is secure and compliant with regulations ensures that integrity and confidentiality of data is maintained, and that crucial business assets are protected. Most of this software will be compliant with GPDR and SOC 2 and 3 regulations, industry standards for maintaining the highest levels of security and privacy.
Making sure that your software offers administrative options to ensure that only the right information and documents are accessible to the right users can be done by looking for software with the following features:
- Meets a broad set of international and industry-specific compliance standards
- Protection for content from malicious acts with encryption built into indexing pipeline
- Customization for IP restrictions and encryption
- Sync with single sign-on and SSO providers
- Controls for per user access, using security filters for content
- Multilayer security across cloud, physical data centers, intranet, and operations
There is a lot of diversity in pricing options for enterprise search software, but many providers operate on a monthly billing basis, based on the size of a buyer’s organization and the scope of their search needs. Some of the top products in this category offer free versions, which may appeal to developers running test projects or individuals managing their own small businesses.
Standard monthly costs for paid services can range from around $25/mo to $499/mo. However, many products feature custom pricing for enterprise-level organizations. In these cases, prices can be determinant upon variables such as their region, cloud platform of choice, operating systems, deployment configurations, and security needs. Additionally, some products provide dedicated hardware for enterprise users at an additional cost.
Enterprise Search Software Best Of Awards
The following Enterprise Search Software offer award-winning customer relationships, feature sets, and value for price. Learn more about our Winter Best Of Awards methodology here.