What is Enterprise Search Software?
Enterprise Search Software is the organized retrieval of structured and unstructured data within an organization. It makes content from multiple enterprise-level sources such as databases and intranets, searchable to a defined audience. Using an easily-navigated interface for entering, categorizing, and retrieving data securely in compliance with security and data retention regulations, products in this category can be made available to customers and employees.
Enterprise search software can connect a myriad of disconnected cloud platforms together and make them accessible through just one search tool. This kind of software arms employees and consumers with access to a network of data from anywhere, on any device, all in real time.
Enterprise Search Features & Capabilities
Quality products in this category should include these features:
An interface through which to search for and retrieve data
Indexing and/or archiving of data
Collecting and updating of information from different data sources, categories, and formats
Intelligent search options to auto-complete, find same/similar or rank by relevance
Search refine using advanced faceted and filter search
Defined user permissions for accessing information
Unified Search Tool
Everyday, businesses utilize a variety of cloud platforms, all with their own databases, simply to function. With enterprise search software, organizations can connect all their data sources through a single search engine. These search tools provide users with the ability to easily search and organize vast amounts of data quickly and easily.
A need for an easy way to keep that data integrated increases as companies continue to expand upon their rapidly growing technology stacks. With the help of one search bar, an employee can navigate dozens of different cloud platforms and access the content of thousands of pages. Any app, platform, and database a team could need is readily available with the right search tool.
Predictive AI, simply put, is the future of search engines. Self-learning algorithms embedded in enterprise search software innovates upon itself by learning from users and improving results based on usage patterns. Custom APIs are designed to make your search tool best-suited for your particular audience, delivering finely-tuned results that improve between user to user.
The application of capabilities such as key-phrase extraction, organization detection, and even OCR (Optical Character Recognition) is streamlined by many enterprise search software tools on the market. People expect simplicity from their search tools, and today products are utilizing advanced language-learning processes based on state-of-the-art search enquiries that ensure that results are both accurate and dynamic.
Privacy & Security
Security is salient for leading enterprise search software because ensuring that data is secure and compliant with regulations ensures that integrity and confidentiality of data is maintained, and that crucial business assets are protected. Most of this software will be compliant with GPDR and SOC 2 and 3 regulations, industry standards for maintaining the highest levels of security and privacy.
Making sure that your software offers administrative options to ensure that only the right information and documents are accessible to the right users can be done by looking for software with the following features:
Meets a broad set of international and industry-specific compliance standards
Protection for content from malicious acts with encryption built into indexing pipeline
Customization for IP restrictions and encryption
Sync with single sign-on and SSO providers
Controls for per user access, using security filters for content
Multilayer security across cloud, physical data centers, intranet, and operations
There is a lot of diversity in pricing options for enterprise search software, but many providers operate on a monthly billing basis, based on the size of a buyer’s organization and the scope of their search needs. Some of the top products in this category offer free versions, which may appeal to developers running test projects or individuals managing their own small businesses.
Standard monthly costs for paid services can range from around $25/mo to $499/mo. However, many products feature custom pricing for enterprise-level organizations. In these cases, prices can be determinant upon variables such as their region, cloud platform of choice, operating systems, deployment configurations, and security needs. Additionally, some products provide dedicated hardware for enterprise users at an additional cost.