Overall Satisfaction with Guru
Guru is primarily used as a depository of information for our sales, marketing, and customer teams. It's not used across the entire organization. Having a central repository for sales and marketing allows our sales team to get the information they need quickly and in a manner that's easy for them to explain how our pricing or software works to prospects. Guru is also an internal resource to find information about our software for our customer-facing teams.
- How it's organized by boards and cards, but also permits tagging.
- Permissions can be set for different types of users.
- It can be cumbersome in linking cards or boards.
- This isn't necessarily an area of improvement for Guru, but the information on Guru is only as good as it's updated by set people in your organization.
- Mostly positive!
Do you think Guru delivers good value for the price?
Not sure
Are you happy with Guru's feature set?
No
Did Guru live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Guru go as expected?
I wasn't involved with the implementation phase
Would you buy Guru again?
No