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Guru, one of the best apps for companies
October 06, 2023

Guru, one of the best apps for companies

Jesus Vera | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

I mostly use Guru cards when I don't remember how to make a new process or save important notes. Also, I can stay updated by saving the cards because my company is constantly updating the information and the procedures that we follow every day. It helps me when I don't know any kind of information but I know that I can find it there.
  • Collects all the information and procedures of the company
  • Helps keep workers up to date updating them every time there is a change or new important information
  • Helps to have the information always on hand by saving the cards that every employee wants to use
  • Helps to find new and important information by recommending cards similar to the searched topic
  • Share the Guru cards through any application to other team workers
  • Save the Guru cards and sort them as the worker wants to
  • Help to maintain the Guru cards updated by everyone on the organization
  • Help speed up processes
  • Helps to provide a better customer experience

Do you think Guru delivers good value for the price?

Yes

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

Yes

Did implementation of Guru go as expected?

Yes

Would you buy Guru again?

Yes

It's really good to avoid asking for all the information from the manager or coworkers, most if it's a complicated process because Guru helps us to synthesize all the information so it's actually easier and faster to get the information or resolve any doubt with Guru. The only scenario that I can think of that it's less appropriate is to get approval to make any process since each case is different and the supervisor needs to validate the case and confirm if we should proceed or not.