Overall Satisfaction with HubSpot
We use Hubspot as our content management system for our website, our CRM and also for all the inbound marketing processes. We moved across almost exactly 12 months ago and got rid of all the PAIN(!) of WordPress, themes, CRM, mail tools and an endless selection of third party tools - all of which we were trying to integrate to do just what HubSpot already did - and a thousand times better!
We now use HubSpot for everything - albeit we are still only just scratching the surface of its capabilities. I just love it and my stress levels have gone down hugely. (Even though I have a strong technical background, the prior two years we tried to get a website working with a developer and failed - we junked the whole thing and got up-and-working on HubSpot in just a few weeks).
The other thing that's great about HubSpot is that there are so many skilled and talented people who work in the HubSpot community, so getting excellent help at very affordable cost is now so easy. Any small organisation - who wants to look like they have a "big organisation" budget can really benefit.
In learning how to use HubSpot, you also learn how to "do" inbound marketing. The support is fast, knowledgeable and enthusiastic so you never get stuck.
We now use HubSpot for everything - albeit we are still only just scratching the surface of its capabilities. I just love it and my stress levels have gone down hugely. (Even though I have a strong technical background, the prior two years we tried to get a website working with a developer and failed - we junked the whole thing and got up-and-working on HubSpot in just a few weeks).
The other thing that's great about HubSpot is that there are so many skilled and talented people who work in the HubSpot community, so getting excellent help at very affordable cost is now so easy. Any small organisation - who wants to look like they have a "big organisation" budget can really benefit.
In learning how to use HubSpot, you also learn how to "do" inbound marketing. The support is fast, knowledgeable and enthusiastic so you never get stuck.
- Content loading is a cinch. And the templates make it easy for everyone to keep to a consistent look and feel.
- Emails are easy to set up and send to your list.
- Ease of use - even non technical people can load content and use the HubSpot tools - it's so easy to onboard new people to using HubSpot.
- It has the wonderful quality of being both easy to start with and then rich enough to keep you going.
- Honestly - its so much better than all the "stuff" I was using previously - at the moment I can't think of a "con".
- We are doubling our traffic each month - pretty neat!
- More importantly we get tracking stats and Hubspot support helps us to understand what these mean - e.g. 4.5% clicks on a form - is that good or bad - so that we can then plan what to do next.
- My stress levels have gone down! Even though my to-do list is getting longer because I can see so many opportunities. ;-)
- I firmly believe than when we develop into a $50million/yr business from effectively a new startup - we will see the day we discovered Hubspot as one of our key turning points. We knew what we wanted to do and Hubspot has helped us to get the message out.
We were using Wordpress with countless plugins - Aweber, MailChimp, Salesforce, Zapier, Buffer - you name and we probably used it. Plus loads of third party analytics e.g. Moz. It was a nightmare.
Less than 10,000
HubSpot Marketing Hub Feature Ratings
HubSpot Support
Pros | Cons |
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Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes - Yes
I asked a really obscure question re URLS and SEO and they were able to answer it.