Overall Satisfaction with IBM FileNet Content Manager
All our patient records are stored digitally, IBM FileNet has been pivotal in managing the records. The data we generate is massive and IBM efficiently organizes, indexes and retrieves these records. Whenever physicians need to access patient medical history, they can quickly retrieve them from the systems. It also allows us to restrict access to sensitive data to authorized personnel only, thereby ensuring our compliance with HIPAA.
- Detailed Audit trials for all document interactions.
- As our organization grows, so does our data volume, IBM FileNet Content Manager seamlessly scales to accommodate this growth.
- The search capabilities are powerful and we can quickly find information just by typing a name.
- The version control feature ensures that every change, edit, or contribution is tracked and documented.
- While it supports document sharing and version control, features like real-time collaborative editing and threads are missing.
- Mobile access capabilities are limited.
- Automation and standardization of workflows have led to fewer data entry errors, particularly in patient records and billing.
- Ensured HIPAA compliance
- With the powerful search and indexing capabilities of FileNet, the time spent searching for documents has decreased dramatically.
- The automation of document workflows has significantly reduced manual tasks and the associated human errors.
Do you think IBM FileNet Content Manager delivers good value for the price?
Yes
Are you happy with IBM FileNet Content Manager's feature set?
Yes
Did IBM FileNet Content Manager live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of IBM FileNet Content Manager go as expected?
Yes
Would you buy IBM FileNet Content Manager again?
Yes