Best Enterprise Content Management Software33Enterprise content management (ECM) is a set of tools and methods that allows a corporation, agency or organization to obtain, organize, store and deliver information crucial to its operation. The fundamental objectives of ECM are to streamline access, eliminate bottlenecks, optimize security, maintain integrity and minimize overhead. According to the Association for Information and Image Management (AIIM), ECM can be broken down into five major components called capture, manage, store, preserve and deliver. The purpose of each component can be briefly defined as follows: -Capture: Create, obtain and organize information. -Manage: Process, modify and employ information. -Store: Temporarily back up frequently changing information in the short term. -Preserve: Back up infrequently changing information in the medium and long term. -Deliver: Provide clients and end users with requested information. ECM has become increasingly important and complex in recent years for a number of reasons. Financial fraud and data breaches -- and regulations designed to prevent them -- have made effective information governance essential. There are new sources of content, such as unstructured data from social networking websites. Enterprises also need to manage content effectively for integration with business intelligence/business analytics (BI/BA) applications that help them to use the available information to guide business decisions.MS SharePoint1https://media.trustradius.com/product-logos/cN/9h/MTL0RZL1QRTR-180x180.PNGPowerDMS2https://media.trustradius.com/product-logos/vZ/55/KPSCXIULUTJU-180x180.JPEGBox3https://media.trustradius.com/product-logos/dm/Ln/F15FLC0T0TRA-180x180.PNGLaserfiche4https://media.trustradius.com/product-logos/wL/lu/O4PPOD3FP3JB-180x180.JPEGM‑Files5https://media.trustradius.com/product-logos/WJ/Vx/4CWIFQVVGM2S-180x180.JPEGEgnyte6https://media.trustradius.com/product-logos/vt/Di/TTB34GGPC1ML-180x180.JPEGOnBase by Hyland7https://media.trustradius.com/product-logos/zP/jI/LTTCX12X1RSD-180x180.PNGAlfresco Enterprise Content Management8https://media.trustradius.com/vendor-logos/qx/k1/GRRFF2IHDPNV-180x180.JPEGOpenText Enterprise Content Manamagement (ECM)9https://media.trustradius.com/vendor-logos/Jo/Dc/J5BO5E4D2RK8-180x180.JPEGDashpivot - By Sitemate10https://media.trustradius.com/product-logos/LE/Ie/BT0QFSJVG0V9-180x180.PNGMicro Focus Vibe11https://media.trustradius.com/vendor-logos/Zi/ju/TCH0JRTW622Q-180x180.JPEGIBM Enterprise Content Manager12https://media.trustradius.com/vendor-logos/yf/sf/DNSXTG99HOK3-180x180.JPEGOracle WebCenter Content13https://media.trustradius.com/vendor-logos/VC/02/T4E108T4IWP2-180x180.PNGMaxxVault14https://media.trustradius.com/vendor-logos/mc/AC/34PZUGPO0Q11-180x180.PNGDocStar15https://media.trustradius.com/product-logos/7g/hm/PVMZRMZRFLPF-180x180.JPEGIBM FileNet Content Manager16https://media.trustradius.com/vendor-logos/yf/sf/DNSXTG99HOK3-180x180.JPEGSmartSearch Document Management17https://media.trustradius.com/product-logos/Ah/Qq/ULRTRLT165E1-180x180.PNGWorkshare Compare18https://media.trustradius.com/product-logos/xD/3C/ZACHTPTFA64C-180x180.PNGCurata19https://media.trustradius.com/product-logos/tU/H8/CIP6LHB0DHTN-180x180.PNGXWiki Collaboration Suite20https://media.trustradius.com/product-logos/Vc/1D/3JEENH5SMUFW-180x180.PNGFileCloud21https://media.trustradius.com/product-logos/GB/Qm/7D8QX946XI6S-180x180.JPEGBloomreach Experience Manager (formerly Hippo)22https://media.trustradius.com/vendor-logos/Jh/cJ/ACI1HPZNL6H8-180x180.PNGFileBound23https://media.trustradius.com/vendor-logos/K7/sO/U0UF5GLFILZN-180x180.PNGNuxeo24https://media.trustradius.com/vendor-logos/mv/NR/36CMBTPT8MVT-180x180.PNGVeeva Vault25https://media.trustradius.com/vendor-logos/uq/9c/MT7UP7X6S39J-180x180.PNG

Enterprise Content Management Software

Best Enterprise Content Management Software

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Enterprise Content Management (ECM) Software Overview

What is ECM Software?

Enterprise Content Management (ECM) is a system for capturing, preserving, managing and delivering unstructured content and documents. ECM also secures content digitally in compliance with policy. ECM systems make these records retrievable and shareable. Content can be transferred with minimal risk to the content's security.

Enterprise content management systems ensure that users can easily access up to date documents. ECM systems also include version control features so that old versions of documents can be recovered as needed. Businesses use ECM systems to reduce organizational risk and ensure that users get the documents and information they need.

ECM Software Features & Capabilities

  • Capture, Imaging: The ECM system supports the digitization of content.
  • File Sync, Storage, Archiving: Foundational to the ECM system is its storage system for long-term preservation & retention of content in an organized fashion.
  • Document Management: Beyond capture, ECM systems support sharing, distributing, printing, faxing, etc.
  • Records Management: Secure, policy-controlled and compliant storage, retrieval and production of records, transactional or otherwise.
  • Search & Retrieval: Helps users find the content they are looking for. Various methods for assistance include filters, tags, metadata, and the like.
  • Collaboration: ECM systems support file and content sharing within the enterprise, or integrate with preferred collaboration software or modules.
  • Content Publishing & Creation: Some ECM systems also support the publishing of content to web pages.
  • Security, Risk Management & Information Governance (IG): Security controls with rules, policies, and permissions defining and delimiting access to content and records. This is a core feature and a necessity for enterprises.
  • Integrations: ECM systems have integrations with multiple 3rd-party systems such as electronic signature software, hardware (printers, scanners, etc.), digital asset management, Disaster Recovery solutions, CRM, ERP, and web content management systems (WCMS, or CMS).

ECM System Considerations

Enterprise Content Management (ECM) software is designed to facilitate lifecycle management, information governance (IG), and collaboration. Modern ECM systems should provide a single source of truth. Additionally, they should offer features for version control and synchronization, intuitive search, and discovery. It is also important for ECM software to integrate with other applications to deliver viewable content across multiple platforms.

The timely delivery of contracts and other transactional documents is also an important component of business process management (BPM). This is a secondary goal of ECM software. Security and optimized business processes are built into a successful ECM's content storage and retrieval systems.

Pricing Information

Enterprise content management systems may have a one-time/ annual license fee that can start in the $2,000-$3,000 range. Alternatively, they might offer a monthly subscription fee that is per user per month. The subscription fees start at $15-$20/month/user and increase proportionally with the size of the company. Certain ECM vendors also offer a free trial.
However, many ECM vendors do not openly disclose their prices but will provide a quote upon request.

Enterprise Content Management Products

Listings (1-25 of 65)

MS SharePoint

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Top Rated
1486 Ratings

MS SharePoint / SQL refers to Microsoft Sharepoint, a web-based collaborative platform, being used in tandem with Microsoft SQL Server to provide business intelligence analytics and reporting. They can provide BI content such as data connections, reports, scorecards, dashboards, and more.

PowerDMS

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123 Ratings

PowerDMS is a document management system focused on compliance and industry policy regulations. It is commonly used by Law Enforcement, Healthcare, Fire/EMS, and Corrections organizations.

Box

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Top Rated
430 Ratings

Box is an online file-sharing, storage and collaboration service provider that caters to individual users as well as businesses.

63 Ratings

Laserfiche has two main editions: Rio and Avante: Laserfiche Rio is designed to meet the needs of large organizations that have more than 100 users. It combines content management functionality with business process management (BPM), security and auditing, unlimited servers and a thin-client interfa…

M‑Files

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Top Rated
93 Ratings

M-Files provides an information management platform that is designed to improve business performance by helping people find and use information more effectively. Unlike traditional enterprise content management (ECM) systems or content services platforms, M-Files unifies systems, data and content a…

Sitemate's flexible software platform Dashpivot enables companies in construction and heavy industries to digitise and streamline their standard operating procedures. According to the vendor, unlike Word docs, PDFs, Excel spreadsheets and other software tools, Dashpivot provides entirely digital bu…

Micro Focus Vibe is a web-based team collaboration platform developed by Novell, and was initially released by Novell in June 2008 under the name of Novell Teaming. Novell's acquisition by Micro Focus was completed in April 2015. Vibe is a versatile collaboration solution that can serve as a knowle…

Workshare’s platform is designed to empower professionals to compare, protect and share their high stakes documents on any device. According to the vendor, content owners can accurately track and compare amendments made by all contributors. This product aims to help businesses have secure ways to wo…

5 Ratings

Curata's content marketing platform (Curata CMP) enables more efficient content creation with greater impact on pipeline. According to the vendor, this solution enables users to: Analyze marketing and sales pipeline impact: Instantly access content metrics such as leads generated/touched and sales …

1 Ratings

FileCloud is an enterprise file sharing, sync and endpoint backup platform for businesses. Users can host FileCloud via on-premise servers or host it on public IaaS providers like AWS or Azure. FileCloud is also available as SaaS offering. The vendor’s value proposition is that users can jump start …

TrustRadius Top Rated for 2019

2019 Top Rated Enterprise Content Management Software

There are plenty of options out there, but here's our shortlist of the best Enterprise Content Management Software. These products won a Top Rated award for having excellent customer satisfaction ratings. The list is based purely on reviews; there is no paid placement, and analyst opinions do not influence the rankings. To qualify, a product must have 10 or more recent reviews and a trScore of 7.5 or higher, indicating above-average satisfaction for business technology. The products with the highest trScores appear first on the list. Read more about the Top Rated criteria.

Box

430 ratings

MS SharePoint

1486 ratings