Overall Satisfaction with IBM Watson Assistant
When we started our online school software we did not know how we were going to respond to each and every inquiry and that's where IBM Watson Assistant came in handy. We were able to save a lot of time by using the intent recommendation feature. This helped us identify what each user was saying.
- Accurate algorithms
- Deployment with ease
- Very efficient
- Great support system
- They should have explanatory tutorials on how to deploy most tools.
- Help us minimize the time it takes us to deploy the system.
- It took us a while to implement the customized integration into our system
- Using this product has been cost-effective
It has helped our organization make critical decisions. Its ability to answer questions quicker (which would otherwise take days) and allowing users to speak their own words in their natural language is a winner for us. It has also helped us become ready for future business decisions and obstacles.
IBM Watson Assistant has helped our organization predict future outcomes. It fully understands our business language and has allowed us to deliver better, more innovative experiences. Their accurate and updated algorithm has helped us solve the more complex problems our organization has faced and allowed us to optimize time spent in our organization.
Do you think IBM watsonx Assistant delivers good value for the price?
Yes
Are you happy with IBM watsonx Assistant's feature set?
Yes
Did IBM watsonx Assistant live up to sales and marketing promises?
Yes
Did implementation of IBM watsonx Assistant go as expected?
Yes
Would you buy IBM watsonx Assistant again?
Yes