Best AI Chatbot Software

AI Chatbot Software is utilized by various departments within organizations to enhance customer engagement and improve operational efficiency. These departments include customer service, sales, marketing, and IT. The software is designed to generate unique content and provide real-time assistance to users, allowing organizations to deliver personalized support and information to their customers. The primary goal of using AI Chatbot Software is to streamline customer interactions, increase customer satisfaction, and maximize productivity. By allowing AI to...

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All Products

(1-25 of 86)

1
IBM watsonx Assistant

IBM offers watsonx Assistant, an AI and natural language driven chatbot designed to allow anyone to deploy a chatbot in an app or website.

2
AlphaSense

AlphaSense is a market intelligence platform used by companies and financial institutions. Since 2011, their AI-based technology has helped professionals make business decisions by delivering insights from public and private content—including company filings, event transcripts, news,…

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3
IBM watsonx Orchestrate

Powered by LLMs, IBM watsonx Orchestrate enables employees to offload time-consuming work and coordinate common to complex tasks with a catalog of pre-built skills and the capability to discover and build automations, using generative AI.

4
Zoom Contact Center

Zoom Contact Center helps businesses deliver prompt, accurate, and highly personalized customer experiences that drive loyalty. It includes intelligent self-service and routing, a unified communications and contact center, and video optimized high-touch engagements.

5
Rasa
0 reviews

Rasa is a conversational AI platform from the company of the same name headquartered in San Francisco, enabling enterprises to build customer experiences. Rasa’s platform was built to create enterprise-grade virtual assistants, allowing personalized conversations with customers - at…

6
ChatGPT

OpenAI offers ChatGPT, an advanced general intelligence (AGI) chatbot which interacts in a conversational way. The dialogue format makes it possible for ChatGPT to answer followup questions, admit its mistakes, challenge incorrect premises, and reject inappropriate requests. ChatGPT…

7
Conversica

Conversica provides lead management software for marketing, inside sales and sales groups.

8
Quidget
0 reviews

Quidget is a chat builder that helps improve customer service by automating basic support questions. It scans company data and knowledge base to provide answers to customer inquiries. It can also be used to launch an AI agent on a website in under 10 minutes without coding.


By taking care of routine questions, Quidget lets support teams focus on more complex customer issues, potentially saving support agents up to 3 hours a day, adding up to about 60 hours a month, which is like having an extra full-time employee.…

9
Chatperk
0 reviews

Designed to help businesses build their own custom AI chat assistant, ChatPerk offers an interface used to create AI assistants without any coding knowledge, simply by…

10
moinAI
0 reviews

moinAI is a self-learning, intelligent chatbot-solution applicable to the company’s digital customer communication. Whether a solution is required in…

11
CubeBot Pro
0 reviews

Cubebot Pro enables organizations to develop personalized AI chatbots by leveraging their own business data. CubeBot Pro utilizes advanced AI models to enhance user experiences and deliver accurate responses without hallucinations.

There are various methods to leverage CubBot Pro for business purposes: via a web interface, by embedding it into a websit…

12
ChatLab
0 reviews

A ChatGPT powered AI Chatbot for websites that uses a company's internal documents and information. The chatbot will read the business's website and learn from it, and it can be trained on any pdf, doc, csv, xls, or text file.

13
CoSupport AI

CoSupport AI automates a portion of a company's support workflow, boosts customer support speed, and innovates data analysis for decision-making.

CoSupport AI's three products are designed to enhance customer support, drive business growth, and unlock data-driven insights. CoSupport Customer: Self-sufficient AI that handles support requests (chats, emails, tickets) independently. CoSupport Agent: AI assistant generating ready-to-go reply suggesti…

14
Microsoft Copilot

Microsoft Copilot (formerly Bing Chat Enterprise) is an AI chatbot for the web and for work, available as a knowledge assistant to employees. Copilot is available at not additional cost with Microsoft 365 E3, E5, Business Standard, Business Premium, and A3 or A5 for faculty licenses.…

15
Sista AI
0 reviews

Sista AI is a plug-and-play AI integration platform that offers an AI voice assistant designed to enhance apps and websites with voice UI capabilities. This platform allows businesses to integrate AI features, such as voice commands and conversational agents, to improve user engagement,…

16
Moveo.AI
0 reviews

Moveo.ΑΙ is a conversational AI platform that supports customer service ope…

17
Hoory AI
0 reviews

Hoory AI is a virtual assistant that leverages artificial intelligence to enhance customer communication and tackl…

18
Lyzr Agent Studio

Lyzr Agent Studio is a low-code/no-code platform for enterprises to build, deploy, and scale AI agents with minimal technical complexity. Built on…

19
Kore.ai

Kore.ai Experience Optimization (XO) Platform is a conversational AI platform for enterprises that automates and optimizes CX and EX. The platform includes tools to design, test, train, deploy, analyze, and manage Intelligent Virtual Assistants. The Multi-engine NLP technique and intelligence capabilities of the platform are designed to understand the user's intent and give…

20
Exotel Conversational AI

Fluent in multiple languages, the Exotel Conversational AI offers goal-driven conversations around the clock designed to appear natural, efficient, and empathic.

21
Google Gemini

Google Gemini (formerly Bard) is an AI chat service, presented as a creative and helpful collaborator. Gemini for Workspace is available via two plans: a Gemini Enterprise add-on, replacing Duet AI for Workspace Enterprise, and a new Gemini Business add-on, at a lower price point,…

22
HostBuddy AI
0 reviews

HostBuddy Al specializes in enhancing guest communication for short-term rental hosts through Al technology. The software automates responses to guest inquiries about property features, troubleshoots common issues, and is integrated with property management systems to allow automated…

23
AskHandle
0 reviews

AskHandle is…

24
Zoom Virtual Agent

An AI chatbot which is ready 24/7 to provide quick, personalized help and boost team productivity. The AI chatbot with machine learning guides users to accurate answers fast, reducing the burden on customer service and support teams.

25
Smartsupp

Czech company Smartsupp offers a live chat tool with a free version. The paid versions include visitor tracking and recording, and agent performance statistics.

Learn More About AI Chatbot Software

What is AI Chatbot Software?

AI Chatbot Software is utilized by various departments within organizations to enhance customer engagement and improve operational efficiency. These departments include customer service, sales, marketing, and IT. The software is designed to generate unique content and provide real-time assistance to users, allowing organizations to deliver personalized support and information to their customers.

The primary goal of using AI Chatbot Software is to streamline customer interactions, increase customer satisfaction, and maximize productivity. By allowing AI to generate customizable solutions to customers’ requests, organizations can improve customer experience and free up human agents to handle more complex issues.

Additionally, AI Chatbot Software can be used to generate leads and provide sales assistance. It can help organizations proactively engage with potential customers and guide them through the sales process. Moreover, AI Chatbot Software can collect valuable customer insights and feedback, enabling companies to make data-driven decisions and improve their products or services.

AI Chatbot Software is closely related to Help Desk Software and Live Chat Software. While Help Desk Software often includes features for managing customer interactions across various channels, AI Chatbot Software specifically focuses on automating conversations through chatbots. Live Chat Software, on the other hand, typically provides real-time chat capabilities between human agents and customers, whereas AI Chatbot Software can automate these conversations without human intervention. AI Chatbot Software varies from other Chatbot Software in that most other chatbots are more deterministic, being programmed to recognize and respond to certain phrases to guide the conversation to a solution. AI Chatbot Software can have complex interactions with intelligent and less predictable responses.

AI Chatbot Software Features

- Natural language processing (NLP): AI Chatbot Software utilizes NLP to understand and interpret user inputs in natural language, enabling it to provide accurate and relevant responses.

- Machine learning capabilities: The software uses machine learning algorithms to improve its performance over time by learning from user interactions and adapting its responses to be more personalized and relevant for users.

- Multi-channel support: AI Chatbot Software can be integrated across multiple channels, including websites, mobile apps, messaging platforms, and social media, allowing organizations to engage with customers on their preferred platforms.

- Conversation flow management: AI Chatbot Software allows organizations to design and manage the flow of conversations with users, ensuring a seamless and structured user experience.

- Analytics and reporting: The software provides insights into user interactions and performance metrics, allowing organizations to measure and optimize chatbot effectiveness.

- Integration with other systems: AI Chatbot Software can be integrated with other software systems such as CRM or Help Desk software, enabling seamless data transfer and enhancing overall customer support operations.

AI Chatbot Software Comparisons

  • Use case alignment: Consider the specific use cases and goals you have for implementing AI Chatbot Software. Different software solutions may have strengths in different areas, such as customer service, sales, or lead generation. Ensure that the software you choose aligns with your organization's specific needs and objectives.
  • Customization: Evaluate the level of customization and flexibility offered by the AI Chatbot Software. Look for a solution that allows you to easily customize the chatbot's behavior, responses, and branding to align with your organization's unique voice and requirements.
  • Integration capabilities: Assess the integration capabilities of the software with your existing systems. Determine if the solution can seamlessly integrate with your CRM, help desk software, or other tools that are critical to your customer support operations.
  • Ease of use and management: Consider the ease of use and management of the AI Chatbot Software. Look for a user-friendly interface that allows non-technical users to easily design, deploy, and manage chatbot conversations without extensive coding knowledge.

AI Chatbot Pricing Information

Pricing for AI Chatbot Software can vary depending on the vendor and the specific features and functionalities offered. Some vendors may provide tiered pricing plans based on the number of users, conversations, or specific features included. More expensive plans may include advanced features such as AI-powered recommendations, advanced analytics, and more integrations with CRM or other systems.

While specific pricing information may not be publicly available, many vendors offer a free trial or a demo version of their software for potential buyers to test out the features and functionality before committing to a purchase. Pricing models can differ across products, with some vendors offering subscription-based pricing on a monthly or annual basis, while others may provide customized quotes based on the specific needs and requirements of the organization.

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Frequently Asked Questions

What does AI Chatbot Software do?

AI Chatbot Software is used by organizations to improve customer engagement and operational efficiency by simulating human conversation and providing real-time assistance to users.

What are the benefits of using AI Chatbot Software?

The benefits of using AI Chatbot Software include intelligent customer interactions, original customized content, and reduced customer service costs. It also helps automate responses to common queries, generate leads, gather customer feedback, and provide sales assistance.

How much does AI Chatbot Software cost?

Pricing for AI Chatbot Software varies depending on the vendor, features, and customization options. While complete pricing options may not be readily accessible, vendors often provide free trials or custom quotes based on the organization's needs. It is recommended to contact the vendors directly for accurate pricing information.