Great features with a lot of potential
September 26, 2019
Great features with a lot of potential
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Ivanti Unified Endpoint Manager (formerly LANDESK Management Suite)
Our department utilizes UEM to manage assets, software deployment, patch management, inventory control, reporting, and system provisioning. The systems being managed are both physical and virtual. We currently do not manage servers with the product.
- Patch management.
- Inventory data.
- Reports based on inventory data.
- Console hangs, inconsistent UX design makes daily usage slower and more difficult.
- Reported bugs, defects in design, or enhancements often appear to go unresolved unless deemed critical application failures.
- Quality Assurance of releases is hit or miss. Sometimes there seem to be more bugs introduced than resolved.
- Pro - Automation helps to drive down costs, software deployment and patching is far more efficient than manual installs.
- Con - The amount of manpower it can take to deal with bugs or workaround solutions can be high. These are less tangible since it often happens without tracking the loss in time and productivity.
We are currently looking and re-evaluating EPM against these competitive systems. Because our evaluation is starting again, I will come back to this question.
Do you think Ivanti Endpoint Manager delivers good value for the price?
Yes
Are you happy with Ivanti Endpoint Manager's feature set?
Yes
Did Ivanti Endpoint Manager live up to sales and marketing promises?
No
Did implementation of Ivanti Endpoint Manager go as expected?
No
Would you buy Ivanti Endpoint Manager again?
Yes