Jotform one stop shop to run your shop!!
June 02, 2022

Jotform one stop shop to run your shop!!

Vivek Vaidya | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jotform

I use Jotform to run my business. This one tool is able to help me collect customer data, offer them the right product based on their profile, manage the inventory and collect payment. It is extremely user friendly. Without too much training I got a hang of it within 2-3 hours and I started using it. There are a number of options and value added features which make it an ever evolving journey filled with pleasant surprises. The integration features are so cool. It allows me to collect and share the data with other users in a friendly format. Wonderful product. I am a very happy user.
  • Allowed customers to choose right product based on a set of questions
  • Collect and synthesize form data in other software
  • Manage inventory
  • Collect payments
  • Integration with PayLah and PayNow in Singapore
  • Avoid unintended double submissions which impact inventory count
  • Add an option to write middle name in full name option
  • extremely positive ROI
  • saving of time & efforts
  • Saving of costs
Jotform is very flexible robust. It has excellent integration options. The mobile app is excellent. It allows you to manage inventory, shop front, variants of a product which other softwares struggle. Ability to collect payment and seamlessly integrate with paypal, credit cards give excellent ability to manage small online shops.

Do you think Jotform delivers good value for the price?

Yes

Are you happy with Jotform's feature set?

Yes

Did Jotform live up to sales and marketing promises?

Yes

Did implementation of Jotform go as expected?

Yes

Would you buy Jotform again?

Yes

This is extremely user friendly software. I could learn it in 2-3 hours. In case there are any issues, the help is easily available on forums. The number of options that you can explore are amazing and add value in every single way. I could share it with my 14 year old and he could also use it seamlessly.
Excellent query resolution and support
Lot of help is available on forum
Well suited for : manage shop, manage inventory, collect payments, when you want instant ready reports, collect customer data and include it in integration software such as google sheet or mail chimp, complex navigation thru multiple profile options, sending confirmation emails, allow the successful form submissions to be directed to WA group
Not suitable : Large scale customer surveys, in case you are looking for integration with whatsapp

Jotform Feature Ratings

Survey templates
8
Themes
7
Custom logo/branding
9
Changes to live survey
7
Question design help
7
Multiple question types
9
Survey logic flexibility
10
Response tracking
7
Data export
10
Standard reports
8
Custom reports
7
Analytics
6
Vendor-offered crowdsourcing
6
Respondent restrictions
7
Access controls
7
Compliance
9