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IT Friendly Remote Access Software and Asset Manager
January 03, 2022

IT Friendly Remote Access Software and Asset Manager

Junaid Ghani | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ManageEngine Desktop Central

I'm using ManageEngine Desktop Central for remote control of PC/Laptops in my organization. It is one of the most secure and reliable remote access software. The connection is very stable. I can manage the systems by IP or computer name by syncing my Active Directory. It can quickly transfer files which [are] mostly needed to copy a patch file or software. It is easy to manage and deployment of ManageEngine Desktop Central is very easy. I have added [the] Desktop Central agent file in my custom windows ISO and it is totally working fine when I installed windows [on] PC/Laptops. No need to install it again which is a time saver. Besides remotely accessing and transferring files, there is also [a] telnet option as well as we can uninstall specific computer installed software without accessing the computer which is a very good option for IT engineers and tt has a better user interface.
  • Remote access
  • Computer inventory
  • Software inventory
  • Remote access via browser is little slow
  • Desktop Central should launch a portable tool for remote access for Windows and Mac
  • Desktop Central service sometime won't start, need to fix
  • Remote access
  • File transfer
  • Computer assets
  • Logs
  • It is a fast and secure software
  • Easy to use
  • Fair price of ManageEngine Desktop Central licences
I can add my Active Directory into ManageEngine Desktop Central which syncs all my computers and users. From there I can easily deploy or install Desktop Central agents on my organization's computers or laptops. It has a better computer asset/inventory option [that] shows all the hardware and software information of a specific computer which comes in handy for Inventory Audit.

Do you think ManageEngine Endpoint Central delivers good value for the price?

Yes

Are you happy with ManageEngine Endpoint Central's feature set?

Yes

Did ManageEngine Endpoint Central live up to sales and marketing promises?

Yes

Did implementation of ManageEngine Endpoint Central go as expected?

Yes

Would you buy ManageEngine Endpoint Central again?

Yes

It is a great tool for remote access to computers which allows you to take full control of the organization's computers. The remote access is very easy to use and clean GUI. It stores information from previous remote visits [to] computers. It can easily transfer files and we even can chat with users through [the] chat option which is very fast and responsive.