Desktop Management Software

Desktop Management Software Overview

Desktop Management Software are products that allow IT departments to find, manage, and control endpoints, such as desktop computers or mobile devices, on local and remote sites without the need for physical access to these devices. A typical Desktop Management Software includes monitoring tools to track device usage, control user and program accessibility, and automate deployment of patches or updates.

Desktop Management Software are useful because they provide direction over assets without the need to physically access them. They enable remote and automated security management, update deployment, and user access control from a single platform. Desktop Management Software also usually provides tools to grant visibility into device and user auditing, observe device health, and address SLA compliance.

While they have similar remote control utilities, Desktop Management Software is different from Virtual Desktop Infrastructure (VDI) Software based on its ability to automate control over devices that connect to the infrastructure. Unlike VDI software, Desktop Management Software does not provide structural options for end users to access their information from the network; they only provide access based on end-user or device credentials.

Desktop Management Products

(1-23 of 23) Sorted by Most Reviews

The list of products below is based purely on reviews (sorted from most to least). There is no paid placement and analyst opinions do not influence their rankings. Here is our Promise to Buyers to ensure information on our site is reliable, useful, and worthy of your trust.

Symantec Client Management Suite

Symantec Client Management Suite is designed to automate time-consuming and redundant tasks for deploying, managing, patching, and securing desktops and laptops so organizations can reduce the cost and effort of managing Windows, Mac, Linux, and virtual desktop environments.

ManageEngine Desktop Central

Desktop Central from ManageEngine is a client desktop management with patching, remote control, and configuration.

FixMe.IT

FixMe.IT is a cost-effective remote support application that is designed to enable instant, secure, and trouble-free connections between remote computers anywhere in the world. The vendor's value proposition is that with FixMe.IT, support teams can quickly and securely view, diagnose,…

Key Features

  • Screen sharing (6)
    90%
    9.0
  • Over-the-Internet remote session (6)
    90%
    9.0
  • File transfer (6)
    70%
    7.0
BMC Helix Client Management

BMC Helix Client Management provides comprehensive, automated endpoint management, delivering great service to end users while minimizing cost, maintaining compliance, and reducing security risk. It replaces the now EoL BMC BladeLogic Client Automation platform. The software…

SmartDeploy

SmartDeploy, now from PDQ.com (acquired January 2022), provides a software deployment solution supporting computer imaging, app deployment, driver management, and Windows migration.

Faronics Core

Faronics Core is a remote management tool for endpoints.

KACE Desktop Authority Management Suite

Quest offers the KACE Desktop Authority Management Suite, a desktop provisioning and management system.

RemoteExec

RemoteExec is a change and configuration management and client desktop solution from French company IS Decisions.

NVIDIA RTX Desktop Manager

NVIDIA RTX Desktop Manager software allows users to manage single or multi-monitor workspaces with ease, to give maximum flexibility and control over display real estate and desktops.

CloudReady

CloudReady aims to transform an organization’s computers so they’re secure, easy to manage, and never slow down. Based on Google’s Chromium OS, the same open-source architecture as Chrome OS, the vendor states CloudReady gives users the power of the web - without the weight or risk…

NovelVox Agent Accelerator

To support the Customer Experience, NovelVox offers Agent Accelerator, a unified agent desktop that comes with out-of-the-box customization and optimization capabilities. The solution integrates with 75+ third-party applications to offer the agent a unified view of information. The…

Chef Desktop

Chef Desktop is presented as a customizable and extensible solution that allows organizations to manage their enterprise-wide IT resources (laptop, desktop, kiosk) through automation. It helps teams eliminate manual processes and gain continuous visibility into the configuration…

Session Buddy

Session Buddy is a community-supported unified browser tab and bookmark management tool, available on the Chrome store.

Stardock WindowBlinds

WindowBlinds, from gaming and desktop management software company Stardock in Plymouth, enables users to make a desktop interface uniquely one's own. Users can customize the Start menu, taskbar, window frames and control buttons. WindowBlinds enables users to customize desktop interface…

DisplayFusion

DisplayFusion, from Binary Fortress Software in Ottawa, is a tool designed to make multi-monitor management easier, with features like Multi-Monitor Taskbars, TitleBar Buttons and fully customizable HotKeys.

WinReporter

WinReporter is a change and configuration, and client desktop management solution from French company IS Decisions.

Dell Wyse Management Suite

The Dell Wyse Management Suite is a scalable hybrid cloud solution ideal for safely and securely managing Dell endpoints. Wyse Management Suite centrally configures, monitors and optimizes Dell clients powered by Dell Hybrid Client, and Wyse thin clients. Optimized for a streamlined,…

CA Client Automation

CA Client Automation from Broadcom is a client desktop management solution to increase the efficiency and security of desktops, laptops, servers and devices with user self-service, policy-based client automation and robust analytics. It also unifies the management of your physical…

Tweakeze

Tweakeze is presented as a pro-active smart tool preventing undesired changes to a computer. Tweakeze lets users monitor and manage changes to Microsoft Windows file systems and registry databases in real-time.Tweakeze's Free Plan offers:Real-time Microsoft Windows file system and…

Riverbed Client Accelerator

Riverbed Client Accelerator delivers app performance to work-from-anywhere workforces. Delivered in a software-only form factor, Client Accelerator extends WAN optimization and app acceleration technology to remote users working from anywhere, in order to provide fast and secure…

Upstream Works

Upstream Works provides omnichannel customer experience capabilities to Cisco Finesse and Amazon Connect as well as Digital Solutions for digital Works across the enterprise. They offer a web-based architecture that leverages existing infrastructure with integration capabilities…

Liquit

Liquit is an application management saas platform that extends the user's work-from-anywhere capabilities. It is sold and supported by the company of the same name in Ridderkerk.

baramundi Management Suite

According to the vendor, barramundi Management Suite is a simple and effective one-stop software solution for comprehensive, cross-platform and future-proof endpoint management. It enables IT administrators to manage and secure all kinds of devices. It also allows for the integration…

Learn More About Desktop Management Software

What is Desktop Management Software?

Desktop Management Software are products that allow IT departments to find, manage, and control endpoints, such as desktop computers or mobile devices, on local and remote sites without the need for physical access to these devices. A typical Desktop Management Software includes monitoring tools to track device usage, control user and program accessibility, and automate deployment of patches or updates.

Desktop Management Software are useful because they provide direction over assets without the need to physically access them. They enable remote and automated security management, update deployment, and user access control from a single platform. Desktop Management Software also usually provides tools to grant visibility into device and user auditing, observe device health, and address SLA compliance.

While they have similar remote control utilities, Desktop Management Software is different from Virtual Desktop Infrastructure (VDI) Software based on its ability to automate control over devices that connect to the infrastructure. Unlike VDI software, Desktop Management Software does not provide structural options for end users to access their information from the network; they only provide access based on end-user or device credentials.

Desktop Management Software Features

The most common Desktop Management Software features are:

  • Remote device discovery
  • Hardware discovery
  • Software discovery
  • Automated inventory generation
  • Remote control utilities
  • Security audit data generation
  • Audit tracking and action logging
  • Task automation
  • Patch automation and management
  • User account management
  • Remote task management
  • Desktop migration assistance
  • Power management
  • Security policy enforcement and remediation
  • Wake-on-LAN
  • Troubleshooting tools
  • Cloud, on-premise, or hybrid deployment options
  • Centralized dashboard
  • Cloud storage options
  • SLA compliance tracking
  • Software license management
  • Third party support and integration

Desktop Management Software Comparison

When choosing the best Desktop Management Software for you, consider the following:

Operating system. You’ll want to ensure that your chosen Desktop Management Software solution can properly support MacOS, Windows, Linux, or any other operating system you use. This is an important consideration for networks that connect to devices with different operating systems. Syxsense Manage handles endpoints that handle most popular operating systems, as well as Internet of Things endpoints like geospatial sensors.

Device types. Related to operating system considerations, you’ll want to determine how a Desktop Management Software can manage mobile devices. If your business relies strongly on iPads or Windows laptops, you’ll want to make sure that the Desktop Management Software you choose can adequately apply needed patches or resolve potential security issues each time they reconnect.

Device visibility. Depending on the types of devices you use, and how thoroughly you want a Desktop Management Software to monitor these devices, you’ll want a program that provides the visibility options you need. Visibility in this sense can extend beyond the number of devices attached to your network to device health, user compatibility scores, risk management, or overall device efficiency. NinjaOne Software provides a comprehensive solution to address all of these concerns, and even have customizable automated ticket generation to address issues as they arise.

Security features. Since your Desktop Management Software will connect to every device on the network, you’ll want to make sure that you are given the security tools you need to protect your assets. ManageEngine Desktop Central provides a robust suite of controls that allow for application and browser restriction, passcode partitions, and advanced spyware and spam detection. Connectwise Manage allows for client access management that controls access capabilities for third party programs.

Automation. Many Desktop Management Software features offer tools to automate tasks like patch deployment or usage data generation. However, other automation features may be important based on your niche needs or specific interests. For example, a unique feature of N-Able RMM is that it automatically populates an inventory list of assets, which updates as devices connect or disconnect. This is a helpful feature for businesses that need to manage a large, busy network of clients.

Pricing Information

Several Desktop Management Software options have free plans restricted to a number of users or connected devices, making options like ManageEngine a great starting point for individual users and small or medium-sized businesses. Paid plans range between $10 to $89 per month with pricing dependent on anticipated number of users or devices. Customizable pricing plans are available from vendors, and paid options often have free trial or demo periods.

More Resources

The following resources may be helpful in determining a Desktop Management Software for you:

Related Categories

Frequently Asked Questions

What does Desktop Outsourcing Services do?

Desktop Outsourcing Services are services provided by a third party that manage the IT assets of a business. These services are usually restricted to providing on-demand support to address updating, maintaining, and troubleshooting hardware and operating systems.

What are the benefits of using Desktop Outsourcing Services?

Desktop Outsourcing Services provide a way for specialists to handle the daily tasks of tech management, allowing a business’ IT department to focus on other tasks. They also provide constant access to specialist support and consultation.


How much does Desktop Outsourcing Services cost?

Desktop Outsourcing Services provides price planning based on the service needs of the business. Vendors should be contacted for a quote.