Dynamics CRM
February 06, 2015
Dynamics CRM
Score 9 out of 10
Vetted Review
Verified User
Software Version
On-Premise
Overall Satisfaction with Microsoft Dynamics CRM
We use Microsoft Dynamics CRM both as a Salesforce automation tool as well as a XRM platform to meet internal challenges. It's a flexible enough tool that allows our business analyst (non-programmers) to rapidly prototype through configuration and vastly extendible for our developers to enhance the platform to meet more advanced business cases/needs. The 2013/2015 updates have vastly improved the user experience bringing much richer UI and business configu
- Built on MSFT stack so development is simple to pick up for any .NET developers
- Different deployment options (on-premise, cloud) fits vastly different business(and legal) needs across all industries and business sizes.
- Limited out of the box reporting capabilities, most enterprise companies will require custom reports and/or additional reporting/BI products
- Faster/more efficient lead conversion
- Stronger adherence to business rules/processes