Global Imprementation of Opportunity & Contact Management
February 10, 2015
Global Imprementation of Opportunity & Contact Management
Score 7 out of 10
Vetted Review
Verified User
Software Version
On-Premise
Modules Used
- Account, Contact, Opportunity, Custom
Overall Satisfaction with Microsoft Dynamics CRM
Microsoft Dynamics CRM is being used across our global organization to manage contacts and opportunities. As a seller-doer business a large majority of our staff require access to client contact information, especially between international borders. Dynamics CRM helps us manage those relationships in addition to managing our risk in pursuing projects that would potentially put our company at risk of conflict of interest.
- Customization - Dynamics CRM gives you enough, but supports using out of the box (OOB) functionality as much as possible
- Outlook Integration
- Increased cross-selling of services
- Better relationships with international clients
We selected MS Dynamics CRM due to integration with other MS tools that we currently use. Additionally, as a large global company, there was a cost benefit to use using is as an enterprise application. MS Dynamics CRM is/was coming up quickly on the heels of Salesforce.com and their CRM technology, and at a better price point per seat.