NetSuite top choice for me!
October 18, 2023
NetSuite top choice for me!
Score 10 out of 10
Vetted Review
Verified User
Software Version
NetSuite Enterprise Edition
Modules Used
- AdvancedFinancials
- OneWorld (multi-country and multi-currency)
- Revenue Recognition
- SuiteBilling
Overall Satisfaction with NetSuite ERP
All accounting processes.
- Financial Reporting
- Transaction audit log
- Banking integration ease
- Report writing ease, was easier before Oracle
- SuiteBilling subscription set up
- Too early to tell in current business
- Sage Intacct and FinancialForce HCM (Discontinued)
I would always pick NS over all other ERPs used
Do you think NetSuite ERP delivers good value for the price?
Yes
Are you happy with NetSuite ERP's feature set?
Yes
Did NetSuite ERP live up to sales and marketing promises?
Yes
Did implementation of NetSuite ERP go as expected?
No
Would you buy NetSuite ERP again?
Yes
NetSuite ERP Feature Ratings
Using NetSuite ERP
25 - Accounting and C Suite
1 - Super user of 5 years
- Subscription based billing
- Financial reporting for PE
- Cap spend tracking
- Human Resources
- Expense reporting
Evaluating NetSuite ERP and Competitors
Yes - Peoplesoft, horrible and not user friendly
- Cloud Solutions
- Scalability
- Integration with Other Systems
- Ease of Use
Ease of use for a startup was important
Pick a different implementation partner
NetSuite ERP Implementation
- Third-party professional services
BPM
Change management was minimal - It wasn’t a huge issue
- BPM’s lack of knowledge in SuiteBilling
- BPM’s lack of support
NetSuite ERP Training
Configuring NetSuite ERP
No - we have not done any customization to the interface
No - we have not done any custom code
NetSuite ERP Support
Pros | Cons |
---|---|
None | Slow Resolution Poor followup Problems left unsolved Not kept informed Escalation required Difficult to get immediate help Need to explain problems multiple times Slow Initial Response |
Not through NS
Yes - Yes
We have not used NS support from Oracle
Using NetSuite ERP
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Accounts payable
- Accounts receivable
- Financial teporting
- Saved search writing
- Report writing
Yes, but I don't use it
NetSuite ERP Reliability
Integrating NetSuite ERP
- Salesforce
Not complete
- Salesforce
Yes
- File import/export