NetSuite ERP Review
Software Version
Other
Overall Satisfaction with NetSuite ERP
So across the company we obviously use it for resource planning and all those sorts of elements. My personal use is more on the sales level. It's basically making sure that time on top of all my opportunities, my calls to complete using different integrations and things to make sure we can assess our outlooks or communications and things with the customers. And that way it's easy for me to actually make sure I'm on top of all my account reviews and next steps.
- From a reporting standpoint, actually the subsidiary navigator and all those sorts of elements. It's the best on the market from a financial tool perspective. Then looking at a bit further in terms of the reporting and then the analytics side. It's absolutely phenomenal in terms of actually what data we can get on a day-to-day basis and make agile decisions.
- My main frustration at the moment, to be honest, is our client base who are mid-market. So the problem is that all the suite apps and things like that have been developed such as smart count rebates and trade promotions, cash 360, item 360, however, you have to be one well enabled to be able to use them. Our mid-market customers, therefore, if they're just a single lens team miss out and that actually causes them to be version-locked. And that is the one thing NetSuite promises it won't be. It's always supposed to be the single source of truth that everyone's on the latest release. This, in my opinion, impacts that. So actually having an option where people in that situation would almost be entitled to a heavy discount on one well, which instead needs to actually be able to utilize that functionality is only right, to be honest.
- Very positive.
Do you think NetSuite ERP delivers good value for the price?
Yes
Are you happy with NetSuite ERP's feature set?
Yes
Did NetSuite ERP live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of NetSuite ERP go as expected?
I wasn't involved with the implementation phase
Would you buy NetSuite ERP again?
Yes