Order Management Software
Order Management Software Overview
Top Rated Order Management Products

These products won a Top Rated award for having excellent customer satisfaction ratings. The list is based purely on reviews; there is no paid placement, and analyst opinions do not influence the rankings. Read more about the Top Rated criteria.
Order Management Products
(1-25 of 98) Sorted by Most Reviews
The list of products below is based purely on reviews (sorted from most to least). There is no paid placement and analyst opinions do not influence their rankings. Here is our Promise to Buyers to ensure information on our site is reliable, useful, and worthy of your trust.
QuickBooks Desktop Enterprise is a widely-used accounting package designed for small to mid-sized businesses. It is the top of the QuickBooks line. Pricing starts at $3,000 for five users, and goes up depending on the number of additional users. They also offer an Advanced Inventory…
Key Features
- Accounts payable (125)85%8.5
- Accounts receivable (126)85%8.5
- Standard reports (124)83%8.3
NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.
Key Features
- Role-based user permissions (79)66%6.6
- Dashboards (71)62%6.2
- Standard reports (70)62%6.2
SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.
Key Features
- Product variations (38)89%8.9
- Product management (38)85%8.5
- Bulk product upload (38)83%8.3
Salesforce Commerce Cloud (formerly called Demandware) is a cloud-based eCommerce solution that touts flexibility and scalability for enterprises. It features merchandising tools, such as sorting, filtering, image zooming, and more.
Key Features
- Product variations (30)79%7.9
- Website integration (30)77%7.7
- Visual customization (30)66%6.6
Workbooks offers cloud-based CRM, marketing automation and business applications to the mid-market. Workbooks includes order management and fulfillment, invoicing, and supplier management. Workbooks aims to provide a single 360° view of customers, where the information is accessible…
Key Features
- Opportunity management (9)88%8.8
- Customer data management / contact management (9)85%8.5
- Territory management (9)77%7.7
Key Features
- Accounts payable (6)93%9.3
- Custom reports (6)83%8.3
- Standard reports (6)81%8.1
Learn More About Order Management Software
What is Order Management Software?
Order management software supports the purchase to pay workflow with automation applied to essential (e.g. credit check, customer and supplier invoices, purchase order generation, transmission of data through integrated systems) and ancillary tasks(multi-channel order tracking and analysis) inherent in the processing of orders, and allows What is Order Management Software?
Order management software (OMS) automates the order fulfillment processes from order acceptance to shipment; capturing, managing, and processing sales orders, allowing businesses to manage sales more effectively.
Most order management software is part of larger vendor offerings that support related business functions. Fewer standalone options are available. These order management software suites include invoicing, purchase order generation, credit checks, payment processing and tracking, shipping preferences and delivery tracking, trend analytics, and order management analytics. This software will include or integrate with inventory management software, subscription management software, customer relationship management software, and e-commerce software.
The software offers product sourcing intelligence based on inventory location and availability. These solutions help coordinate supply chain operations and inform multichannel sales strategies.
Order management software is used by sales departments to match supply and demand, and by logistics departments to plan deliveries based on demand, inventory, and customer location.
Order Management Software Features
Order management software will offer many of the following features.
- Automated order processing and fulfillment
- Centralized order management for multiple channels
- Order access and capture through a variety of interfaces and devices
- Real-time order tracking
- Customizable workflows
- Invoicing
- Customer and vendor purchase order generation
- Inventory management capabilities
- Barcode processing
- SKU generation and processing
- Payment processing and credit checks
- Fulfillment and shipping integrations
- Shipping preferences and real-time delivery tracking
- Back-order management
- Alerts for customers, orders, and inventory
- Customer support
- Custom rules and processing for returns and exchanges
- Order archiving
- Remote access
- Trend and order management analytics
- Dashboards and reporting
- Billing, CRM, E-commerce, and catalog management support or integrations
- POS, Accounting, ERP integrations
Order Management Software Comparison
Consider the following when purchasing order management software.
Scope of Software: Order management software vendors offer a broad range of features and options, which often overlap with other software products, such as inventory management and customer relationship management. Due to the complexity of their operations and high volume of orders, the food distribution, manufacturing, transportation, healthcare industries, and large retailers will especially benefit from robust, integrated order management software suites. Smaller businesses and retail operations will benefit from stand-alone order management software which offers integrations with other related systems.
Scalability: Sales orders can be volatile, a product or service can go viral overnight exploding order volumes. A cloud-based solution will ease that transition, shielding you from the impact that welcome, but unforeseen growth might have on your IT infrastructure.
ERP: Enterprise resource planning systems offer order management capabilities that vary in the features they provide. Order management suites offer a wider range of more sophisticated order management functionality. Your specific requirements, goals, and the size of your operation will dictate your choices. Enterprise-level organizations will usually choose between an order management suite or an ERP system. Stand-alone order management software is usually sufficient for smaller businesses.
eCommerce Platforms: Some eCommerce platforms provide order management features and some order management software products easily integrate with eCommerce platforms such as Amazon or eBay.
Pricing Information
Order management software pricing is based on the features provided, with a cap on the number of team members, the number of product SKUs, and the number of monthly orders. The cost can range from $20 a month to over $2,000 dollars a month. Enterprise-scale operations will require obtaining a custom quote from the vendor. Free trials are sometimes available.sellers to more easily track inventory levels and selling channels, improve customer experience, and overall process sales more effectively.
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Frequently Asked Questions
What are the benefits of using Order Management Software?
What is the best Order Management Software?
These are some of the popular order management software products.