Item: Nintex Process Platform
Rating: 6
Author: Verified User

Use Cases and Deployment Scope

We use NIntex for forms and workflows. They assist us in building complex solutions and extending what SPO can do out of the box. We use it to build anything from document approval systems, to support request sites. Our group's support request tool is 100% built in SPO and Nintex.

Pros and Cons

Approvals
Ticketing solutions
Complex forms with logic

Workflow reliability (items don't always trigger)
Load speed/efficiency
Form customization

Return on Investment

We have saved our company thousands of dollars by creating our own customer support system rather than using a 3rd party tool.
The ability to generate documents/PDFs in workflows has solved a great number of process issues for us and groups who had previously been using paper documents.
Automating many permissions updates through workflows has been a huge time saver for repetitive processes.

Usability

It is easy to learn and use. However, the O365 version lacks some customization options and re-useable template features found in the on-premise version. Overall it is an easier product to use than many other options, such as Power Platform, but it is not as scalable as those options and does not provide as many options for customization via code when that is required.

Integrations

We only use Nintex for SharePoint and do not use it for other applications. It does allow use to generate documents which we occasionally use (Word and/or PDF documents depending on the requirements), but this really tangential to using it for SharePoint as these documents are only to support information gathering or approval processes recorded in SharePoint.

As outlined in my discussion of how we use it for SharePoint, Nintex has provided a clear and easy to use way to extend the out of the box functionality of SharePoint. We don't use it for other applications so I do not have additional feedback in this area.

Key Insights

Do you think Nintex Process Platform delivers good value for the price?

Yes

Are you happy with Nintex Process Platform's feature set?

Yes

Did Nintex Process Platform live up to sales and marketing promises?

Yes

Did implementation of Nintex Process Platform go as expected?

I wasn't involved with the implementation phase

Would you buy Nintex Process Platform again?

Yes

Other Software Used

Microsoft SharePoint, Microsoft 365, ShareGate

Likelihood to Recommend

Nintex is well suited in environments where custom forms are required but you do not need the extra features and complexity of Power Apps. While Power Apps is more feature-rich, Nintex forms is easy to learn and far faster in terms of setup. We can easily build good looking, custom forms in >30 minutes using Nintex and this is not possible with Power Apps. It also does well when quick notifications or approvals are needed in workflows. In general, Nintex is an easier to use solution than Power Platform equivalents, though for some more complex applications, Power Platform is better.

Nintex Process Platform - Easy and Efficient!

Software Version

Overall Satisfaction with Nintex Process Platform