Best Business Process Management (BPM) Tools73Business process management (BPM) is a systematic approach to managing and optimizing a company's business processes, with the goal of improving corporate performance. BPM usually involves designing, modeling, implementing and measuring workflows and business rules, thus helping companies to refine and optimize processes that involve human interaction or multiple business applications. BPM is often a juncture between IT and business departments at a company. BPM software supports the activity of BPM with capabilities such as case management, application development, workflow design and modeling, business rules engine, and reporting and alerting.Nintex Platform1 Platform3 BPM5 Tracker6 Platform7 by Hyland9 ActiveMatrix BPM10'online11 BPM Suite12 Business Process Manager14 Creator15 MBPM16 Promapp17 Logix Process Director18 Cloud BPM19 Digital Business Platform20 Live21 NetWeaver BPM24 TotalAgility25

Business Process Management (BPM) Tools

Best Business Process Management (BPM) Tools

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Business Process Management (BPM) Tools Overview

What are BPM Tools?

Business process management (BPM) tools have an end goal of improving corporate performance. They provide a systematic approach to managing and optimizing a company's business processes. BPM tools usually facilitate designing, modeling, implementing and measuring workflows and business rules, thus helping companies to refine and optimize processes that involve human interaction or multiple business applications. The goal might be to reduce inefficiencies, human error, or miscommunications.

BPM is often a juncture between IT and business departments at a company.

BPM Tools Features & Capabilities

Business process modeling
  • BPM software includes a visual process design tool that allows relatively non-technical users to design and test processes and workflows. The processes can usually be designed using the standard BPMN (Business Process Model and Notation) and SOA (Service-Oriented Architecture) methodologies, and exported in an executable language format (such as XPDL or BPEL).
Business rules engine
  • Users can create complex sets of business rules and conditions as part of process design and execution.
Workflow management
  • Users can design, test and execute complex workflows, coordinating the interactions between people, systems, and data.
Form generator
  • Users can build web-forms without programming or coding skills.
  • The software often supports things like discussion threads, decision management, and idea management.
  • Users can define metrics and KPIs and run standard and custom reports.

How BPM Software Works

BPM software supports the activity of BPM by allowing users to design, model, execute, automate and analyze process workflows. A process is usually defined as a set of activities or tasks that are linked together based on conditions. Processes might involve person-to-person interactions or system-to-system.

Examples of processes that might be designed and improved using BPM software include:

  • Employee onboarding
  • Expense reporting
  • Time off requests
  • Account management
  • Invoice management
  • Loan origination
  • Compliance management
  • Customer requests
  • Complaint management
  • Project management or development

Benefits of BPM

BPM suites are usually designed to help improve business processes. Here are some example of the potential benefits of using BPM software:

  • Cutting costs

  • Ensuring regulatory compliance

  • Increasing accountability

  • Improving engagement with customers or customer satisfaction

  • Reducing inefficiencies

  • Driving competitive advantages

  • Simplifying operations

  • Improving business agility

BPM vs. Low-Code Development

Although many BPM platforms now have low-code development capabilities, BPM and low-code platforms are fundamentally different. This is largely because they have different aims. Business Process Management suites are targeted towards achieving operational excellence in enterprises. The underlying goal is to connect all processes and functions within the organization in the name of operational efficiency.

Low-code platforms, on the other hand, are designed to expedite the software development and delivery process. Low-code is about enabling "citizen developers" to build business applications by assembling building blocks, with a reduced need for coding by highly-skilled developers.

Cloud BPM

Most modern BPM products are cloud offerings, but there are still several fully on-premises offerings which appeal to buyers for a specific set of reasons. Additionally, several products offer both a cloud and an on-premises version. Potential reasons for purchasing an on-premise product include:

  • Preference for keeping critical systems in-house

  • Requirement for extensive integration with local data

  • Serve very large user communities

  • Regulatory constraints on handling and storing sensitive data, such as HIPAA.

  • High focus on data security and visibility

  • Operations in multiple countries, some of which may have low internet bandwidth or content censorship

Pricing Information

BPM software is complex enterprise software and prices can vary quite widely depending on a number of factors such as requirements, customizations, backend coding, on-premise vs cloud software, etc. BPM vendors are reluctant to publish pricing. In general though, enterprise cloud software is likely to be between $50 and $100 per user per month.

Business Process Management (BPM) Products

Listings (1-25 of 107)

Nintex Platform

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154 Ratings

Nintex Workflow is designed to work with Microsoft Office365, SharePoint, and Project Server.


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159 Ratings

Appian provides a low-code software development platform that combines intelligent automation and business process management to rapidly deliver powerful business applications. Many of the world’s largest organizations use Appian applications to improve customer experience, achieve operational ex...

66 Ratings

Bonita BPM is a BPM-based application platform that is designed to help users build highly engaging, personalized business applications that can be continuously updated to adapt to business changes in real time. Bonita BPM provides an integrated suite of capabilities and is composed of the follo...

Comindware Tracker

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31 Ratings

Comindware Tracker is a business process management software centered on worklows to build automations. Comindware Tracker implements a drag-and-drop interface along with Excel-style rules and forms.

38 Ratings

According to the vendor, KiSSFLOW is a cloud-based business process management and workflow management software that enables business users to create an unlimited number of automated business applications with a smart, intuitive and easy-to-use interface. The vendor’s value proposition is that Ki...

13 Ratings

Bpm’online CRM is an agile CRM platform that aims to help midsize and large enterprises accelerate sales, marketing, service and operations. Bpm’online provides its customers with comprehensive full-fledge applications for marketing, sales and service management that can be deployed as standalon...

27 Ratings

Zoho Creator is a low-code application development platform that aims to empower users to build enterprise-class applications that run on mobile, tablet, and web. You can create custom forms, configure workflows, build informative pages, and get your app up and running in minutes.The product is u...

16 Ratings

OpenText acquired BPM solution Metastorm in 2011, and has rebranded the product as OpenText MBPM. It is an alternative BPM solution to OpenText's primary BPM offering called OpenText Cordys Business Process Management.

4 Ratings

Flokzu is a cloud BPM tool. The vendor says it is powerful, agile & friendly. It allows users to have every form, document or file in one place, search through them, manage pending tasks, define alerts, and integrate with other systems, with the goal of eliminating complex spreadsheets and en...