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Business Process Management (BPM) Tools
Best Business Process Management (BPM) Tools
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Business Process Management (BPM) Tools Overview
What are BPM Tools?
Business process management (BPM) tools have an end goal of improving corporate performance. They provide a systematic approach to managing and optimizing a company's business processes. BPM tools usually facilitate designing, modeling, implementing and measuring workflows and business rules, thus helping companies to refine and optimize processes that involve human interaction or multiple business applications. The goal might be to reduce inefficiencies, human error, or miscommunications.
BPM is often a juncture between IT and business departments at a company.
BPM Tools Features & Capabilities
- BPM software includes a visual process design tool that allows relatively non-technical users to design and test processes and workflows. The processes can usually be designed using the standard BPMN (Business Process Model and Notation) and SOA (Service-Oriented Architecture) methodologies, and exported in an executable language format (such as XPDL or BPEL).
- Users can create complex sets of business rules and conditions as part of process design and execution.
- Users can design, test and execute complex workflows, coordinating the interactions between people, systems, and data.
- Users can build web-forms without programming or coding skills.
- The software often supports things like discussion threads, decision management, and idea management.
- Users can define metrics and KPIs and run standard and custom reports.
How BPM Software Works
BPM software supports the activity of BPM by allowing users to design, model, execute, automate and analyze process workflows. A process is usually defined as a set of activities or tasks that are linked together based on conditions. Processes might involve person-to-person interactions or system-to-system.
Examples of processes that might be designed and improved using BPM software include:
- Employee onboarding
- Expense reporting
- Time off requests
- Account management
- Invoice management
- Loan origination
- Compliance management
- Customer requests
- Complaint management
- Project management or development
Benefits of BPM
BPM suites are usually designed to help improve business processes. Here are some example of the potential benefits of using BPM software:
Ensuring regulatory compliance
Improving engagement with customers or customer satisfaction
Driving competitive advantages
Improving business agility
BPM vs. Low-Code Development
Although many BPM platforms now have low-code development capabilities, BPM and low-code platforms are fundamentally different. This is largely because they have different aims. Business Process Management suites are targeted towards achieving operational excellence in enterprises. The underlying goal is to connect all processes and functions within the organization in the name of operational efficiency.
Low-code platforms, on the other hand, are designed to expedite the software development and delivery process. Low-code is about enabling "citizen developers" to build business applications by assembling building blocks, with a reduced need for coding by highly-skilled developers.
Most modern BPM products are cloud offerings, but there are still several fully on-premises offerings which appeal to buyers for a specific set of reasons. Additionally, several products offer both a cloud and an on-premises version. Potential reasons for purchasing an on-premise product include:
Preference for keeping critical systems in-house
Requirement for extensive integration with local data
Serve very large user communities
Regulatory constraints on handling and storing sensitive data, such as HIPAA.
High focus on data security and visibility
Operations in multiple countries, some of which may have low internet bandwidth or content censorship
BPM software is complex enterprise software and prices can vary quite widely depending on a number of factors such as requirements, customizations, backend coding, on-premise vs cloud software, etc. BPM vendors are reluctant to publish pricing. In general though, enterprise cloud software is likely to be between $50 and $100 per user per month.
Business Process Management (BPM) Products
Listings (1-25 of 106)
Appian provides a low-code software development platform that combines intelligent automation and business process management to rapidly deliver powerful business applications. Many of the world’s largest organizations use Appian applications to improve customer experience, achieve operational ex...
Pega Platform is a combined business process management and robotic process automation (RPA) platform with advanced workforce analytics, from Pegasystems.
Winshuttle enables the building and adaptation of Excel and SharePoint-based interactive forms and workflows for SAP without programming.
Bonita BPM is a BPM-based application platform that is designed to help users build highly engaging, personalized business applications that can be continuously updated to adapt to business changes in real time. Bonita BPM provides an integrated suite of capabilities and is composed of the follo...
Comindware Tracker is a business process management software centered on worklows to build automations. Comindware Tracker implements a drag-and-drop interface along with Excel-style rules and forms.
The K2 Platform is a business process application enabling people to build and run business applications, including forms, workflow, data and reports.
According to the vendor, KiSSFLOW is a cloud-based business process management and workflow management software that enables business users to create an unlimited number of automated business applications with a smart, intuitive and easy-to-use interface. The vendor’s value proposition is that Ki...
OnBase by Hyland is a leading enterprise content management system, from Hyland Software headquartered in Ohio.
Bpm’online CRM is an agile CRM platform that aims to help midsize and large enterprises accelerate sales, marketing, service and operations. Bpm’online provides its customers with comprehensive full-fledge applications for marketing, sales and service management that can be deployed as standalon...
ProcessMaker uses a drag-and-drop interface to build workflows to drive automation as the basis of its software-based business process management platform.
Zoho Creator is a low-code application development platform that aims to empower users to build enterprise-class applications that run on mobile, tablet, and web. You can create custom forms, configure workflows, build informative pages, and get your app up and running in minutes.The product is u...
OpenText acquired BPM solution Metastorm in 2011, and has rebranded the product as OpenText MBPM. It is an alternative BPM solution to OpenText's primary BPM offering called OpenText Cordys Business Process Management.
Promapp Business Process Management is a BPM platform that uses a central online repository to improve the efficiency of all aspects of the business process. Promapp was acquired by Nintex in July 2018.
BP Logix Process Director is a .NET-based business process management and workflow automation software offering users the ability to build workflow automation, smart forms and reusable business rules without programming or coding. The software is web-based and mobile capable. Users build electron...
Flokzu is a cloud BPM tool. The vendor says it is powerful, agile & friendly. It allows users to have every form, document or file in one place, search through them, manage pending tasks, define alerts, and integrate with other systems, with the goal of eliminating complex spreadsheets and en...
The Digital Business Platform from Bizagi is a rapid process automation platform for enterprises. This solution is comprised of three components: Bizagi Modeler, Bizagi Studio and Bizagi Engine.Bizagi Modeler enables users to design process maps and Bizagi Studio enables users to build process ap...
Wizehive offers Zengine, a cloud-based platform that empowers a non-technical person to quickly build custom business applications. It also allows developers to extend the application by adding integrations and complex functionality. Zengine can be used to track customers, job candidates, project...
Integrify is a workflow management software designed to help businesses become more efficient.
SAP BPM (or NetWeaver BPM) is a business process management offering and application infrastructure from SAP.