Business Process Management (BPM) Tools

Business Process Management (BPM) Tools Overview

Business process management (BPM) tools have an end goal of improving corporate performance. They provide a systematic approach to managing and optimizing a company's business processes. BPM tools usually facilitate designing, modeling, implementing, and measuring workflows and business rules, thus helping companies to refine and optimize processes that involve human interaction or multiple business applications. The goal of BPM might be to reduce inefficiencies, human error, or miscommunications.

BPM is often a juncture between IT and business departments at a company.

Top Rated Business Process Management (BPM) Products

TrustRadius Top Rated for 2022

These products won a Top Rated award for having excellent customer satisfaction ratings. The list is based purely on reviews; there is no paid placement, and analyst opinions do not influence the rankings. Read more about the Top Rated criteria.

Category Videos

3 Best Open Source Workflow Management Software & Free BPM Tools
05:02
Workflow Management Software is important for keeping businesses organized and efficient, but proprietary tools can get expensive. Consider some of these open source tools for your business.
What is Business Process Management - Part 1
02:12
Introducing basics of business process management and learn what are the characteristics of business process management.
What are the Best Business Process Management Tools? (Process Street, Nintex, Comindware)
04:14
While there are free business process management platforms, these paid options cater to different sizes of businesses. Nintex process platform, Comindware, and Process Street are all top preferred BPM (business process platforms).

Business Process Management (BPM) Tools TrustMap

TrustMaps are two-dimensional charts that compare products based on trScore and research frequency by prospective buyers. Products must have 10 or more ratings to appear on this TrustMap.

Business Process Management (BPM) Products

(1-25 of 145) Sorted by Most Reviews

The list of products below is based purely on reviews (sorted from most to least). There is no paid placement and analyst opinions do not influence their rankings. Here is our Promise to Buyers to ensure information on our site is reliable, useful, and worthy of your trust.

Nintex Process Platform
Customer Verified
Top Rated
TRUE

Nintex Workflow is a process management and workflow automation solution. It is designed for integration with Microsoft Office 365 and Sharepoint, Adobe, Salesforce, Servicemax, and Box among other third-party software.

Key Features

  • Process designer (161)
    85%
    8.5
  • Form builder (163)
    85%
    8.5
  • Business rules engine (144)
    77%
    7.7
Appian
Customer Verified
Top Rated

Appian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.

Key Features

  • Reusability (73)
    88%
    8.8
  • Platform Scalability (71)
    86%
    8.6
  • Visual Modeling (71)
    84%
    8.4
Celonis
Customer Verified
Top Rated

Celonis is a provider of Execution Management Systems (EMS) that lifts barriers to execution capacity to maximize business performance.

Pega Platform

Pega Platform is a combined business process management and robotic process automation (RPA) platform with advanced workforce analytics from Pegasystems.

Key Features

  • Business rules engine (63)
    90%
    9.0
  • Dashboards (61)
    89%
    8.9
  • Process designer (63)
    85%
    8.5
Comindware Tracker

Comindware Tracker is a business process management software centered on worklows to build automations. Comindware Tracker implements a drag-and-drop interface along with Excel-style rules and forms.

Bonita Platform
Customer Verified
Top Rated

Bonita is an open-source business process and workflow management platform created by the French National Institute for Research in Computer Science. It is available as a free community edition or as a commercial subscription product.

Key Features

  • Process designer (48)
    89%
    8.9
  • Form builder (44)
    79%
    7.9
  • Model execution (43)
    77%
    7.7
Kintone
Customer Verified
Top Rated

Kintone is a customizable digital workplace platform that lets the user manage data, tasks, and communication in one central place. Over 23,000 customers use Kintone’s no-code platform with more than 1.5 million database and workflow applications custom built for their businesses.…

Key Features

  • Drag-and-drop Interfaces (36)
    95%
    9.5
  • Platform Scalability (36)
    89%
    8.9
  • Platform User Management (35)
    88%
    8.8
Winshuttle

Winshuttle is an SAP-focused data management and robotic process automation platform. It is designed to enable the building and adaptation of Excel and SharePoint-based interactive forms and workflows for SAP without programming.

OnBase by Hyland

OnBase by Hyland is an enterprise content management platform with business process and case management capabilities. It is modular by design and allows users to tailor the solution to their specific requirements.

Key Features

  • Document management (31)
    94%
    9.4
  • Content capture & imaging (30)
    93%
    9.3
  • Content search & retrieval (32)
    92%
    9.2
ServiceNow Now Platform

The ServiceNow Now Platform is a digital workflow building and extension tool for ServiceNow featuring a number of low-code / no code tools.

K2 Software

The K2 Platform is a business process application designed to enable people to build and run business applications including forms, workflow, data ,and reports. It can be utilized via a cloud environment or as an on-premise implementation. K2 was acquired by Nintex in October 2020.…

Key Features

  • Process designer (12)
    89%
    8.9
  • Business rules engine (12)
    80%
    8.0
  • SOA support (11)
    78%
    7.8
IBM Cloud Pak for Business Automation

IBM Cloud Pak for Automation allows the user to design, build and run automation applications and services on any cloud, using pre-integrated automation technologies and low-code tools. IBM Cloud Pak is the latest deployment option of the IBM automation platform for digital business,…

Kissflow

KiSSFLOW is a cloud-based business process management and workflow management software designed to enable users to create an unlimited number of automated business applications with a through a simple user interface.

Key Features

  • Standard reports (16)
    83%
    8.3
  • Custom reports (16)
    81%
    8.1
  • Dashboards (18)
    64%
    6.4
Quixy

Enterprises can use Quixy's cloud-based no-code platform to enable their business users (citizen developers) to automate workflows and build simple to complex enterprise-grade applications for their custom needs, according to the vendor up to ten times faster. Quixy helps eliminate…

TIBCO® BPM Enterprise

TIBCO ActiveMatrix BPM is a business process management platform with capabilities for process automation, process documentation, human capital management, process patterns, and predictive operations analytics.

Key Features

  • Process designer (15)
    91%
    9.1
  • SOA support (15)
    90%
    9.0
  • Form builder (15)
    84%
    8.4
Blueworks Live

Blueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.

Key Features

  • Process designer (14)
    85%
    8.5
  • Social collaboration tools (14)
    80%
    8.0
  • Standard reports (13)
    80%
    8.0
SAP Extension Suite
Customer Verified
Top Rated

The SAP Extension Suite (formerly known as part of SAP Cloud Platform) enables businesses to rapidly build and enhance applications, processes and experiences. The suite helps businesses be agile and flexible while extending the value of their applications. Simplify cloud application…

Nintex Promapp®

Promapp Business Process Management is a BPM platform that uses a central online repository to improve the efficiency of all aspects of the business process. Promapp was acquired by Nintex in July 2018.

Key Features

  • Process designer (10)
    87%
    8.7
  • Dashboards (10)
    80%
    8.0
  • Standard reports (11)
    54%
    5.4
Pipefy

Pipefy headquartered in San Francisco offers their process management and workflow software providing processes for customer success, service desk, sales operations, and other processes.

Zoho Creator

Zoho Creator is a low-code application development platform for building enterprise-class applications that run on mobile, tablet, and web. It is designed to allow users to create custom forms, configure workflows, build pages, and deploy apps quickly.

Key Features

  • Platform User Management (5)
    83%
    8.3
  • Platform Security (5)
    81%
    8.1
  • Visual Modeling (5)
    75%
    7.5
ELMA365

What is ELMA365?ELMA365 is a low-code BPM platform that helps businesses accelerate digital transformation and innovate faster. With ELMA365 you can deliver enterprise-grade apps and automate processes with little to no coding.ELMA365 ApplicationsELMA365 integrated applications cover…

Key Features

  • Process designer (8)
    92%
    9.2
  • Business rules engine (8)
    86%
    8.6
  • Form builder (8)
    82%
    8.2
IBM Business Automation Workflow

IBM Business Automation Workflow is a solution that helps users automate digital workflows to increase productivity, efficiency and insights — on premises or on cloud.

Oracle BPM Suite

The Oracle Business Process Management Suite is an integrated environment for developing, administering, and using business applications centered around business processes.

Key Features

  • Business rules engine (6)
    90%
    9.0
  • Process designer (6)
    80%
    8.0
  • Process simulation (6)
    70%
    7.0
Process Street

Process Street in San Francisco offers their application which allows teams to create simple recurring checklists, collaborate around them and track as they’re completed.

ProcessMaker

ProcessMaker is a business process management and workflow automation platform. It uses a drag-and-drop interface to build workflows to drive automation.

Key Features

  • Dashboards (6)
    100%
    10.0
  • Custom reports (6)
    90%
    9.0
  • Standard reports (6)
    90%
    9.0

Learn More About Business Process Management (BPM) Tools

What are BPM Tools?

Business process management (BPM) tools have an end goal of improving corporate performance. They provide a systematic approach to managing and optimizing a company's business processes. BPM tools usually facilitate designing, modeling, implementing, and measuring workflows and business rules, thus helping companies to refine and optimize processes that involve human interaction or multiple business applications. The goal of BPM might be to reduce inefficiencies, human error, or miscommunications.

BPM is often a juncture between IT and business departments at a company.

BPM Tools Features & Capabilities

Business process management software frequently focuses on allowing non-IT specialists to build business workflows, with an emphasis on connecting disparate systems. BPM tools usually make their capabilities accessible through a visual process modelling and design tool that allows relatively non-technical users to design and test processes and workflows. BPM tools include a range of capabilities to serve this core workflow function:

  • Workflow management: Users can design, test, and execute complex workflows to manage the interactions between employees, systems, and data. Many of these workflows are automated by the BPM platform.
  • Business rules engine: Users can create complex sets of business rules and conditions as part of process design and execution.
  • Form generator: Users can build web-forms without programming or coding skills.
  • Collaboration: The software often supports things like discussion threads, decision management, and idea management.
  • Analytics: Users can define metrics and KPIs, and run standard and custom reports.
  • Integrations: Key integrations enable businesses to use data across systems and interfaces, such as MS Sharepoint and Salesforce.

BPM Software Uses

BPM software supports the activity of BPM by allowing users to design, model, execute, automate, and analyze process workflows. A process is usually defined as a set of activities or tasks that are linked together based on conditions. Processes might involve person-to-person interactions or system-to-system.

Examples of processes that might be designed and improved using BPM software include:

  • Employee onboarding
  • Expense reporting
  • Time off requests
  • Account management
  • Invoice management
  • Loan origination
  • Compliance management
  • Customer requests and service orders
  • Complaint management
  • Project management or development

Benefits of BPM

BPM suites are usually designed to help improve business processes. Below are some examples of the potential benefits of using BPM software:

  • Cutting costs
  • Ensuring regulatory compliance
  • Increasing accountability
  • Improving engagement with customers or customer satisfaction
  • Reducing inefficiencies
  • Driving competitive advantages
  • Simplifying operations
  • Improving business agility

BPM vs. Low-Code Development

Although many BPM platforms now have low-code development capabilities, BPM and low-code platforms are fundamentally different. This is largely because they have different aims. Business Process Management suites are targeted towards achieving operational excellence in enterprises. The underlying goal is to connect all processes and functions within the organization in the name of operational efficiency.

Low-code platforms, on the other hand, are designed to expedite the software development and delivery process. Low-code is about enabling "citizen developers" to build business applications by assembling building blocks, with a reduced need for coding by highly-skilled developers.

Cloud BPM

Most modern BPM products are cloud offerings, but there are still several fully on-premises offerings that appeal to buyers for a specific set of reasons. Additionally, several products offer both a cloud and an on-premises version. Potential reasons for purchasing an on-premise product include:

  • Preference for keeping critical systems in-house
  • Requirements for extensive integration with local data
  • Serve very large user communities
  • Regulatory constraints on handling and storing sensitive data, such as HIPAA.
  • High focus on data security and visibility
  • Operations in multiple countries, some of which may have low internet bandwidth or content censorship

Business Process Management Tools Comparison

There are two key factors to consider when on the market for a BPM tool:

1. On-premise vs Cloud: Decide whether you want to host your BPM software on-site or off-site by using a SaaS version of the tool. Some BPM software is available in both editions, whereas others aren't.

2. BPM framework: There are three different BPM frameworks from which to choose: full-service, horizontal, and vertical. Full-service frameworks include a comprehensive suite of BPM tools so you do not have to use more than one tool to meet your BPM needs. Horizontal frameworks deal only with the design and development phases of business processes across industries. Vertical frameworks focus on carrying out processes specific to your industry and are not one-size-fits-all.

Start a Business Process Management (BPM) tool comparison

Pricing Information

BPM software is complex enterprise software and prices can vary quite widely depending on several factors such as requirements, customizations, backend coding, on-premise vs cloud software, etc. In general, BPM software is likely to be between $30 and $100 per user per month.

Business Process Management (BPM) Tools Best Of Awards

The following Business Process Management (BPM) Tools offer award-winning customer relationships, feature sets, and value for price. Learn more about our Best Of Awards methodology here.

Best Business Process Management (BPM) Tools

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Frequently Asked Questions

What is business process management?

Business process management is the establishment, refinement, and, where possible, automation of routine business processes. It enables the flow of tasks and data across personnel and systems and minimizes bottlenecks.

What are the core features of BPM software?

Core BPM features include a visual, low-code workflow design and process modelling tool, integrations with third-party systems, business rule generation, and form generation.

What is the difference between BPM software and workflow software?

BPM encompasses the functionality of workflow software, but it also has other capabilities. Key additional BPM functions include providing support for data flow across systems and far more automation than traditional workflow software.

What’s the difference between BPM and Robotic Process Automation (RPA)?

RPA is a derivation or evolution of BPM technology that focuses primarily on automation. BPM provides more functionality for business processes that rely on manual efforts from employees.

How much do business process management tools cost?

BPM tools are priced per user, and scale in pricing according to the scope of features offered. Typical BPM prices range from $30-$100 per user per month.