Business Process Management (BPM) Tools
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Business Process Management (BPM) Tools TrustMap
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Nintex Workflow is a process management and workflow automation solution. It is designed for integration with Microsoft Office 365 and Sharepoint, Adobe, Salesforce, Servicemax, and Box among other third-party software.
Appian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.
Pega Platform is a combined business process management and robotic process automation (RPA) platform with advanced workforce analytics from Pegasystems.
Bonita is an open-source business process and workflow management platform created by the French National Institute for Research in Computer Science. It is available as a free community edition or as a commercial subscription product.
Kintone is a customizable digital workplace platform that lets the user manage data, tasks, and communication in one central place. Over 23,000 customers use Kintone’s no-code platform with more than 1.5 million database and workflow applications custom built for their businesses.…
OnBase by Hyland is an enterprise content management platform with business process and case management capabilities. It is modular by design and allows users to tailor the solution to their specific requirements.
The K2 Platform is a business process application designed to enable people to build and run business applications including forms, workflow, data ,and reports. It can be utilized via a cloud environment or as an on-premise implementation. K2 was acquired by Nintex in October 2020.…
IBM Cloud Pak for Automation allows the user to design, build and run automation applications and services on any cloud, using pre-integrated automation technologies and low-code tools. IBM Cloud Pak is the latest deployment option of the IBM automation platform for digital business,…
KiSSFLOW is a cloud-based business process management and workflow management software designed to enable users to create an unlimited number of automated business applications with a through a simple user interface.
Enterprises can use Quixy's cloud-based no-code platform to enable their business users (citizen developers) to automate workflows and build simple to complex enterprise-grade applications for their custom needs, according to the vendor up to ten times faster. Quixy helps eliminate…
TIBCO ActiveMatrix BPM is a business process management platform with capabilities for process automation, process documentation, human capital management, process patterns, and predictive operations analytics.
Blueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.
The SAP Extension Suite (formerly known as part of SAP Cloud Platform) enables businesses to rapidly build and enhance applications, processes and experiences. The suite helps businesses be agile and flexible while extending the value of their applications. Simplify cloud application…
Promapp Business Process Management is a BPM platform that uses a central online repository to improve the efficiency of all aspects of the business process. Promapp was acquired by Nintex in July 2018.
Zoho Creator is a low-code application development platform for building enterprise-class applications that run on mobile, tablet, and web. It is designed to allow users to create custom forms, configure workflows, build pages, and deploy apps quickly.
What is ELMA365?ELMA365 is a low-code BPM platform that helps businesses accelerate digital transformation and innovate faster. With ELMA365 you can deliver enterprise-grade apps and automate processes with little to no coding.ELMA365 ApplicationsELMA365 integrated applications cover…
The Oracle Business Process Management Suite is an integrated environment for developing, administering, and using business applications centered around business processes.
What are BPM Tools?
Business process management (BPM) tools have an end goal of improving corporate performance. They provide a systematic approach to managing and optimizing a company's business processes. BPM tools usually facilitate designing, modeling, implementing, and measuring workflows and business rules, thus helping companies to refine and optimize processes that involve human interaction or multiple business applications. The goal of BPM might be to reduce inefficiencies, human error, or miscommunications.
BPM is often a juncture between IT and business departments at a company.
BPM Tools Features & Capabilities
Business process management software frequently focuses on allowing non-IT specialists to build business workflows, with an emphasis on connecting disparate systems. BPM tools usually make their capabilities accessible through a visual process modelling and design tool that allows relatively non-technical users to design and test processes and workflows. BPM tools include a range of capabilities to serve this core workflow function:
- Workflow management: Users can design, test, and execute complex workflows to manage the interactions between employees, systems, and data. Many of these workflows are automated by the BPM platform.
- Business rules engine: Users can create complex sets of business rules and conditions as part of process design and execution.
- Form generator: Users can build web-forms without programming or coding skills.
- Collaboration: The software often supports things like discussion threads, decision management, and idea management.
- Analytics: Users can define metrics and KPIs, and run standard and custom reports.
- Integrations: Key integrations enable businesses to use data across systems and interfaces, such as MS Sharepoint and Salesforce.
BPM Software Uses
BPM software supports the activity of BPM by allowing users to design, model, execute, automate, and analyze process workflows. A process is usually defined as a set of activities or tasks that are linked together based on conditions. Processes might involve person-to-person interactions or system-to-system.
Examples of processes that might be designed and improved using BPM software include:
- Employee onboarding
- Expense reporting
- Time off requests
- Account management
- Invoice management
- Loan origination
- Compliance management
- Customer requests and service orders
- Complaint management
- Project management or development
Benefits of BPM
BPM suites are usually designed to help improve business processes. Below are some examples of the potential benefits of using BPM software:
- Cutting costs
- Ensuring regulatory compliance
- Increasing accountability
- Improving engagement with customers or customer satisfaction
- Reducing inefficiencies
- Driving competitive advantages
- Simplifying operations
- Improving business agility
BPM vs. Low-Code Development
Although many BPM platforms now have low-code development capabilities, BPM and low-code platforms are fundamentally different. This is largely because they have different aims. Business Process Management suites are targeted towards achieving operational excellence in enterprises. The underlying goal is to connect all processes and functions within the organization in the name of operational efficiency.
Low-code platforms, on the other hand, are designed to expedite the software development and delivery process. Low-code is about enabling "citizen developers" to build business applications by assembling building blocks, with a reduced need for coding by highly-skilled developers.
Most modern BPM products are cloud offerings, but there are still several fully on-premises offerings that appeal to buyers for a specific set of reasons. Additionally, several products offer both a cloud and an on-premises version. Potential reasons for purchasing an on-premise product include:
- Preference for keeping critical systems in-house
- Requirements for extensive integration with local data
- Serve very large user communities
- Regulatory constraints on handling and storing sensitive data, such as HIPAA.
- High focus on data security and visibility
- Operations in multiple countries, some of which may have low internet bandwidth or content censorship
Business Process Management Tools Comparison
There are two key factors to consider when on the market for a BPM tool:
1. On-premise vs Cloud: Decide whether you want to host your BPM software on-site or off-site by using a SaaS version of the tool. Some BPM software is available in both editions, whereas others aren't.
2. BPM framework: There are three different BPM frameworks from which to choose: full-service, horizontal, and vertical. Full-service frameworks include a comprehensive suite of BPM tools so you do not have to use more than one tool to meet your BPM needs. Horizontal frameworks deal only with the design and development phases of business processes across industries. Vertical frameworks focus on carrying out processes specific to your industry and are not one-size-fits-all.
BPM software is complex enterprise software and prices can vary quite widely depending on several factors such as requirements, customizations, backend coding, on-premise vs cloud software, etc. In general, BPM software is likely to be between $30 and $100 per user per month.
The following Business Process Management (BPM) Tools offer award-winning customer relationships, feature sets, and value for price. Learn more about our Best Of Awards methodology here.