Business Process Management (BPM) Tools

Best Business Process Management (BPM) Tools include:

Comindware Tracker and Nintex Process Platform.

Business Process Management (BPM) Tools TrustMap

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Business Process Management (BPM) Tools Overview

What are BPM Tools?

Business process management (BPM) tools have an end goal of improving corporate performance. They provide a systematic approach to managing and optimizing a company's business processes. BPM tools usually facilitate designing, modeling, implementing, and measuring workflows and business rules, thus helping companies to refine and optimize processes that involve human interaction or multiple business applications. The goal of BPM might be to reduce inefficiencies, human error, or miscommunications.


BPM is often a juncture between IT and business departments at a company.

BPM Tools Features & Capabilities

Business process management software frequently focuses on allowing non-IT specialists to build business workflows, with an emphasis on connecting disparate systems. BPM tools usually make their capabilities accessible through a visual process modelling and design tool that allows relatively non-technical users to design and test processes and workflows. BPM tools include a range of capabilities to serve this core workflow function:


  • Workflow management: Users can design, test, and execute complex workflows to manage the interactions between employees, systems, and data. Many of these workflows are automated by the BPM platform.

  • Business rules engine: Users can create complex sets of business rules and conditions as part of process design and execution.

  • Form generator: Users can build web-forms without programming or coding skills.

  • Collaboration: The software often supports things like discussion threads, decision management, and idea management.

  • Analytics: Users can define metrics and KPIs, and run standard and custom reports.

  • Integrations: Key integrations enable businesses to use data across systems and interfaces, such as MS Sharepoint and Salesforce.

BPM Software Uses

BPM software supports the activity of BPM by allowing users to design, model, execute, automate, and analyze process workflows. A process is usually defined as a set of activities or tasks that are linked together based on conditions. Processes might involve person-to-person interactions or system-to-system.


Examples of processes that might be designed and improved using BPM software include:

  • Employee onboarding

  • Expense reporting

  • Time off requests

  • Account management

  • Invoice management

  • Loan origination

  • Compliance management

  • Customer requests and service orders

  • Complaint management

  • Project management or development

Benefits of BPM

BPM suites are usually designed to help improve business processes. Below are some examples of the potential benefits of using BPM software:

  • Cutting costs

  • Ensuring regulatory compliance

  • Increasing accountability

  • Improving engagement with customers or customer satisfaction

  • Reducing inefficiencies

  • Driving competitive advantages

  • Simplifying operations

  • Improving business agility

BPM vs. Low-Code Development

Although many BPM platforms now have low-code development capabilities, BPM and low-code platforms are fundamentally different. This is largely because they have different aims. Business Process Management suites are targeted towards achieving operational excellence in enterprises. The underlying goal is to connect all processes and functions within the organization in the name of operational efficiency.

Low-code platforms, on the other hand, are designed to expedite the software development and delivery process. Low-code is about enabling "citizen developers" to build business applications by assembling building blocks, with a reduced need for coding by highly-skilled developers.

Cloud BPM

Most modern BPM products are cloud offerings, but there are still several fully on-premises offerings that appeal to buyers for a specific set of reasons. Additionally, several products offer both a cloud and an on-premises version. Potential reasons for purchasing an on-premise product include:

  • Preference for keeping critical systems in-house

  • Requirements for extensive integration with local data

  • Serve very large user communities

  • Regulatory constraints on handling and storing sensitive data, such as HIPAA.

  • High focus on data security and visibility

  • Operations in multiple countries, some of which may have low internet bandwidth or content censorship

Business Process Management Tools Comparison

There are two key factors to consider when on the market for a BPM tool:


1. On-premise vs Cloud: Decide whether you want to host your BPM software on-site or off-site by using a SaaS version of the tool. Some BPM software is available in both editions, whereas others aren't.

2. BPM framework: There are three different BPM frameworks from which to choose: full-service, horizontal, and vertical. Full-service frameworks include a comprehensive suite of BPM tools so you do not have to use more than one tool to meet your BPM needs. Horizontal frameworks deal only with the design and development phases of business processes across industries. Vertical frameworks focus on carrying out processes specific to your industry and are not one-size-fits-all.

Start a Business Process Management (BPM) tool comparison

Pricing Information

BPM software is complex enterprise software and prices can vary quite widely depending on several factors such as requirements, customizations, backend coding, on-premise vs cloud software, etc. In general, BPM software is likely to be between $30 and $100 per user per month.



Business Process Management (BPM) Products

(1-25 of 110) Sorted by Most Reviews

Nintex Process Platform
239 ratings
138 reviews
Top Rated
Nintex Platform is a process management and workflow automation solution. It is designed for integration with Microsoft Office 365 and Sharepoint, Adobe, Salesforce, Servicemax, and Box among other third-party software.
Appian
178 ratings
85 reviews
Top Rated
Appian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.
Pega Platform
173 ratings
67 reviews
Pega Platform is a combined business process management and robotic process automation (RPA) platform with advanced workforce analytics from Pegasystems.
Comindware Tracker
74 ratings
47 reviews
Top Rated
Comindware Tracker is a business process management software centered on worklows to build automations. Comindware Tracker implements a drag-and-drop interface along with Excel-style rules and forms.
Winshuttle
50 ratings
32 reviews
Winshuttle is an SAP-focused data management and robotic process automation platform. It is designed to enable the building and adaptation of Excel and SharePoint-based interactive forms and workflows for SAP without programming.
Bonita BPM
67 ratings
29 reviews
Bonita is an open-source business process and workflow management platform created by the French National Institute for Research in Computer Science. It is available as a free community edition or as a commercial subscription product.
K2 Platform
46 ratings
20 reviews
The K2 Platform is a business process application designed to enable people to build and run business applications including forms, workflow, data ,and reports. It can be utilized via a cloud environment or as an on-premise implementation.
OnBase by Hyland
44 ratings
19 reviews
OnBase by Hyland is an enterprise content management platform with business process and case management capabilities. It is modular by design and allows users to tailor the solution to their specific requirements.
Kissflow
42 ratings
19 reviews
KiSSFLOW is a cloud-based business process management and workflow management software designed to enable users to create an unlimited number of automated business applications with a through a simple user interface.
TIBCO ActiveMatrix BPM
55 ratings
18 reviews
TIBCO ActiveMatrix BPM is a business process management platform with capabilities for process automation, process documentation, human capital management, process patterns, and predictive operations analytics.
Creatio (formerly bpm'online)
22 ratings
14 reviews
bpm'online provides software for customer relationship management and business process management. Its BPM solution is a low-code platform and its CRM solution supports standard sales, marketing, and customer service tasks.
Blueworks Live
34 ratings
10 reviews
Blueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.
Nintex Promapp
24 ratings
8 reviews
Promapp Business Process Management is a BPM platform that uses a central online repository to improve the efficiency of all aspects of the business process. Promapp was acquired by Nintex in July 2018.
IBM Business Process Manager
61 ratings
7 reviews
IBM® Business Process Manager is a comprehensive business process management platform. It provides a set of tools to author, test, and deploy business processes, as well as reporting and analytics. There are three editions of the product to support various levels of complexity and involvement.
Oracle BPM Suite
138 ratings
7 reviews
The Oracle Business Process Management Suite is an integrated environment for developing, administering, and using business applications centered around business processes.
Zoho Creator
31 ratings
6 reviews
Zoho Creator is a low-code application development platform for building enterprise-class applications that run on mobile, tablet, and web. It is designed to allow users to create custom forms, configure workflows, build pages, and deploy apps quickly.
ProcessMaker
13 ratings
6 reviews
ProcessMaker is a business process management and workflow automation platform. It uses a drag-and-drop interface to build workflows to drive automation.
kintone Application Builder
6 ratings
5 reviews
kintone Application Builder is designed to help users build business applications and database apps faster and easier with its agile, no-code application as a service (aPaaS). kintone's open API can be used to connect the tools and services a company is already using in order to have a centralized, …
Flokzu Cloud BPM
6 ratings
5 reviews
Flokzu is a cloud-based, agile business process management tool. It provides a low-code environment for supporting various tasks from bug reporting and lead development to customer support and incident analysis.
OpenText MBPM
16 ratings
5 reviews
OpenText acquired BPM solution Metastorm in 2011, and has rebranded the product as OpenText MBPM. It is an alternative BPM solution to OpenText's primary BPM offering called OpenText Cordys Business Process Management.
BP Logix Process Director
4 ratings
4 reviews
BP Logix Process Director is a .NET-based business process management and workflow automation software offering users the ability to build workflow automation, smart forms and reusable business rules without programming or coding. The software is web-based and mobile capable.
SAP NetWeaver BPM
28 ratings
3 reviews
SAP NetWeaver Business Process Management is a business process management offering and application infrastructure. It supports joint modeling of processes, central process execution via a Java-based engine, provision of interfaces for users, and integration of business rules into processes.
Bizagi Digital Business Platform
26 ratings
3 reviews
The Digital Business Platform from Bizagi is a rapid process automation platform for enterprises. The solution is comprised of three components: Bizagi Modeler, Bizagi Studio and Bizagi Engine.
ConceptDraw PROJECT
5 ratings
3 reviews
ConceptDraw PROJECT is a project management tool providing a set of options to plan and implement projects successfully, and belongs to the ConceptDraw OFFICE suite. The core features of the tool are task and resource management and reporting, along with change control. The vendor says managing mu…
Integrify
3 ratings
2 reviews
Integrify provides low-code workflow management software for automating business processes and supporting digital transformation. Integrify also offers consulting and development services to help companies implement and expand their use of workflow automation.

Frequently Asked Questions

What is business process management?

Business process management is the establishment, refinement, and, where possible, automation of routine business processes. It enables the flow of tasks and data across personnel and systems and minimizes bottlenecks.

What are the core features of BPM software?

Core BPM features include a visual, low-code workflow design and process modelling tool, integrations with third-party systems, business rule generation, and form generation.

What is the difference between BPM software and workflow software?

BPM encompasses the functionality of workflow software, but it also has other capabilities. Key additional BPM functions include providing support for data flow across systems and far more automation than traditional workflow software.

What’s the difference between BPM and Robotic Process Automation (RPA)?

RPA is a derivation or evolution of BPM technology that focuses primarily on automation. BPM provides more functionality for business processes that rely on manual efforts from employees.

How much do business process management tools cost?

BPM tools are priced per user, and scale in pricing according to the scope of features offered. Typical BPM prices range from $30-$100 per user per month.