Overall Satisfaction with ON24
We conduct regular webinars with different types of HCPs (healthcare professionals) - pediatricians, oncologists, and more. This helps us to only build communities of HCPs where they share common problems and solutions but also promote our products. On top of that, these kind of webinar help us to build trust with our company and increase overall brand awareness.
- Customer support
- Online webinar management
- Comprehensive email builder
- Add comprehensive landing page builder
- Add drag and drop functionality into emails
- Improve UI/UX interface as the current one not very intuitive
- Increase of brand awareness
- New leads generated
- Incremental revenue generation
Currently, we are not using engagement data provided by ON24 in our decision making processes. However, we have plans to do that very soon.
ON24 recently introduced couple of new and exciting features - forums and breakout rooms. We have tried them out and our audience really liked it.
Do you think ON24 delivers good value for the price?
Yes
Are you happy with ON24's feature set?
Yes
Did ON24 live up to sales and marketing promises?
Yes
Did implementation of ON24 go as expected?
I wasn't involved with the implementation phase
Would you buy ON24 again?
Yes
ON24 Feature Ratings
Using ON24
10 - In our local subsidiary of the company ON24 is primarily used by 2 departments (business functions):
- Digital Marketing
- Product Marketing
- Digital Marketing
- Product Marketing
- Product promo
- Brand awareness
- Community building
ON24 Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes, premium support was purchased on a regional level.