Overall Satisfaction with Optimizely Commerce Cloud
Optimizely is used as our CMS for managing contacts and products and for displaying our web catalog and processing transactions. It takes in data from both our ERP system and our PIM system. We also utilize it for managing, implementing, and connecting our Punchout System. We have automated SQL api jobs that run to connect up our CMS to our ERP/PIM
- Job Management
- Contact Management
- User Impersonation
- Product List Management
- Brand vs Manufacturer vs Supplier Management
- Quick User Management
- Quick Implementation for PIM Data
- Ease of troubleshooting jobs
Alderich Web Solutions worked great for us however when it came to diagnosing and fixing issues with the website we had to rely on the support with little ability for us to "get under the hood" and look at the issue for ourselves. After switching to Optimizely, having this ability allowed us as a company to save a lot of time and money.
Do you think Optimizely Customized Commerce delivers good value for the price?
Yes
Are you happy with Optimizely Customized Commerce's feature set?
No
Did Optimizely Customized Commerce live up to sales and marketing promises?
Yes
Did implementation of Optimizely Customized Commerce go as expected?
No
Would you buy Optimizely Customized Commerce again?
Yes