Overall Satisfaction with Oracle CRM
Oracle CRM is used mostly by the marketing department, sales department, customer support department and managerial department. It is our preferred CRM solution as it suits our business needs to establish a scalable CRM to manage orders and quotes, price management, partner relations management and billing. It has support for Windows, Mac, Linux, Android, iPhone and it is also accessible through a web browser.
- Customer data integration
- Self service and electronic billing
- Integration with ms office and oracle ebusiness suite
- Availability in all platforms both for pc, mobile and web.
- Customization is a resource extensive endavour for small businesses
- Availability on wearables and smart tvs
- Affordable infrastructure
- Improved customer service
- Improved access to information
- Detailed reporting and forecasting