Switch to Paycom! You will be pleasantly surprised!
April 03, 2023
Switch to Paycom! You will be pleasantly surprised!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paycom
I am responsible for managing human resources including the payroll process. I use Paycom on a daily basis to perform my job more efficiently so that I can focus on more value-added aspects of human resources.
- The payroll process is user-friendly.
- The employee self-service portal using the app or computer engages employees.
- The implementation was very structured and went well.
- Customer service has been exceptional.
- Billing isn't easy to understand and I have had some issues.
- Saved time on payroll processing.
- Saved time on manual data entry by HR Manager by putting this in the hands of employees.
- More accurate payrolls.
We selected Paycom because of the user-friendly features for HR staff and all employees. It has been easy to implement, learn, and utilize. We also are saving significant money by switching to Paycom.
Do you think Paycom delivers good value for the price?
Yes
Are you happy with Paycom's feature set?
Yes
Did Paycom live up to sales and marketing promises?
Yes
Did implementation of Paycom go as expected?
Yes
Would you buy Paycom again?
Yes
Paycom Feature Ratings
Support and Self-Service
By switching to Paycom, we have eliminated significant manual processes when it comes to weekly and monthly reporting, attendance tracking, the new hire process, and payroll process.
The implementation team was great and very thorough. They were always quick to respond to questions we had.
Paycom allows all employees to manage their own HR information and processes. This is one of the reasons we chose Paycom.
Using Paycom
77 - All employees from manufacturing associates to management use Paycom.
2 - The HR Manager and CFO have the capability to help other employees.
- Payroll
- Time Management
- Applicant Tracking
- We can disburse customized messages to ESS so all employees get notified of certain events.
- Performance Management
Evaluating Paycom and Competitors
Yes - We had iSolved from Insperity. The functionality of that system wasn't good and the cost was higher.
- Cloud Solutions
- Scalability
- Integration with Other Systems
- Ease of Use
The main reason to purchase Paycom was to eliminate manual processes that took too much time.
I wouldn't change anything.
Paycom Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
I believe this is included with Paycom.
Using Paycom
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Payroll
- Time Management
- Documents and Checklists
Yes - It's great! We have almost all employees on board using it regularly.