Using Raiser's Edge NXT
Data entry
Gift entry
Alumni search
Gift search
Increase gifts
Increase function attendance
Gift entry
Alumni search
Gift search
Increase gifts
Increase function attendance
3 - Anywhere from beginner to proficient user.
- Keep over 50,000 alumni and friends connected.
- Keep an accurate record of each and every gift.
- Create class lists.
- Queries for our alumni newsletters.
- We've been able to help alumni connect with past friends from the accuracy our database provides.
- After queries are created and mailings go out it increases our revenue.
Overall Satisfaction with Raiser's Edge NXT
Raiser's Edge NXT is used as a database, [for] accounts receivable as well as organizing reunions and events. It's awesome!
- Queries to organize reunions and events.
- It accurately organizes gifts and their donors.
- Easily merge thank you letters to donors.
- Easy to create class lists
- Easier way to add thank you letters and merge from each donor....it just may be my own misunderstanding.
- Operational Efficiency
- Increased revenue from new donors
- Increased revenue from existing donors
Operational efficiency has been achieved when adding gifts. The others are a work in progress.
Easy to organize donors and gifts each day or yearly.
Easy to organize donors and gifts each day or yearly.
Some of other solutions that Blackbaud offers are being used by our executive director. He has shared how he was able to find a lost address or a potential donor, too.
We also use Financial Edge and we're very pleased with it's abilities.
We also use Financial Edge and we're very pleased with it's abilities.
I've used Financial Edge and have been very impressed with the functionality and accuracy. It's very well suited for non-profit sector.
Evaluating Raiser's Edge NXT and Competitors
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
- Positive Sales Experience with the Vendor
It's a stable software with a trusted company behind it.
I still stand by what I've said before.
Raiser's Edge NXT Implementation
Raiser's Edge NXT Training
Raiser's Edge NXT Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success | None |
Yes - You never know what crisis might pop up...it's good to have them to help you solve whatever your problem might be.
Yes - It's been awhile but I remember it having something to do with the Chart of Accounts in the GL. It took a day or two but they came back with a workable solution.
Payroll is very important to all of us so when the numbers weren't working Blackbaud stayed right with us until we were satisfied with the results.
Using Raiser's Edge NXT
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Easy to search what funds received donations and how much.
- Easy to create merge files.
- Easy to post to GL.
- Easy to perform address changes.
- Easy to perform queries.
- I think it's all relatively simple and easy.
- There isn't anything difficult. If I had to pick one it would be exports but they're fairly easy.
Yes - Super simple and easy for the most proficient or to the newbie.
Raiser's Edge NXT Reliability
Integrating Raiser's Edge NXT
- CableOne
- ???
I honestly don't know. We're running pretty smoothly right now.
- File import/export
- API (e.g. SOAP or REST)
To my knowledge that's it!
Relationship with Blackbaud
Upgrading Raiser's Edge NXT
Yes - It went rather smoothly. Slight hiccups here and there but overall was great.
- Speed...as long as our internet provider is cooperating.
- I'm sure we'll be above and beyond our expectations