Overview
What is Blackbaud Raiser's Edge NXT?
Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.
User-friendly software for fundraisers
Blackbaud RENXT- Great for Fundraising Software and Database
Cadillac for fundraising
University alumni and foundation use
Great CRM but not 100% there yet
Great for surface database management but lacking some key functionality
Raiser's Edge NXT is the only product your Dev Dept needs!
Blackbaud Raiser's Edge NXT is the next generation of constituent management
New but loving Blackbaud Raiser's Edge NXT
Blackbaud Raiser's Edge NXT does the job, usually
Functional and consistent experience
useful albeit cumbersome
The product that does it all!
Best CRM for non-profits, but needs improvements
How Blackbaud Raiser's Edge NXT Differs From Its Competitors
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Blackbaud Raiser's Edege NXT has capabilities to manage of prospects and portfolios through many layers of database buildout and capabilities
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Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Role-based user permissions (9)8.989%
- Mobile access (9)8.080%
- Reporting and data visualization (9)7.676%
- Wealth screening (8)6.565%
Reviewer Pros & Cons
Pricing
What is Blackbaud Raiser's Edge NXT?
Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
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Features
Communications and Marketing
Constituent engagement and marketing features
- 7.2Constituent engagement and marketing(6) Ratings
Email, text, phone, print mailings, digital ads, and/or social media communications capabilities are available for constituent engagement and marketing.
- 7Social listening(2) Ratings
The software can track constituents’ mentions of the organization on social media platforms.
- 5.7Digital advocacy enablement(3) Ratings
Constituents can be given options to take advocacy actions like sharing fundraising links with peers or calling representatives.
Reporting and Analytics
Reporting and analytics about constituents and donations
- 7.6Reporting and data visualization(9) Ratings
Track donor retention and acquisition, campaign success, and incoming donations recommendations for ask amounts, donors at risk of lapsing.
- 6.5Wealth screening(8) Ratings
The software can access publicly available wealth screening data to provide information on donors’ charitable giving histories.
Fundraising and Events
The ability to accept and process donations and manage events
- 8Online donation options(8) Ratings
Online avenues for donation are available, including landing pages, forms, donation buttons, etc.
- 7.5Event registration and ticketing(8) Ratings
Track ticket purchases for events and connect them to constituent profiles
- 2Text and phone donations(1) Ratings
Constituents can donate via text or phone call.
- 2Volunteer shift management(1) Ratings
The software allows volunteers to sign up and check in for event shifts.
- 6Mobile event check-in(2) Ratings
Attendees and volunteers can be checked in at events with a mobile device.
Security and Platform
Features related to security and general platform usage and implementation
- 8.9Role-based user permissions(9) Ratings
Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration
- 8Mobile access(9) Ratings
Users can access the CRM via an app from a mobile phone or tablet.
- 6Integrations(7) Ratings
The software includes or integrates with nonprofit marketing, fundraising, donor prospect, accounting, payment, event management, and/or grant management solutions.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Blackbaud Raiser's Edge NXT?
Blackbaud states that on average, Raiser's Edge NXT customers experience:
- 35% growth in number of donors
- 48% growth in number of gifts
- 44% growth in total dollars raised
Blackbaud Raiser's Edge NXT Features
- Supported: Donor Information Management
- Supported: Reporting and Dashboards
- Supported: Open, Cloud Platform
- Supported: Data Health Services
- Supported: Simple Email Marketing
- Supported: Donations, Pledges, and Payments
- Supported: Recurring Gifts
- Supported: Wealth Analytics
- Supported: Crowd-Fundraising Tools
Blackbaud Raiser's Edge NXT Screenshots
Blackbaud Raiser's Edge NXT Videos
Watch Customer Spotlight: Fidelco Guide Dog Foundation
Watch Customer Spotlight: Ronald McDonald House Charities Bay Area
Blackbaud Raiser's Edge NXT Integrations
Blackbaud Raiser's Edge NXT Competitors
Blackbaud Raiser's Edge NXT Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
Supported Languages | English |
Blackbaud Raiser's Edge NXT Downloadables
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(625)Attribute Ratings
- 8.2Likelihood to Renew32 ratings
- 10Availability4 ratings
- 10Performance15 ratings
- 8.1Usability31 ratings
- 5Support Rating46 ratings
- 7Online Training194 ratings
- 10In-Person Training13 ratings
- 6.4Implementation Rating16 ratings
- 10Configurability3 ratings
- 10Product Scalability5 ratings
- 10Ease of integration3 ratings
- 10Vendor pre-sale4 ratings
- 7.5Vendor post-sale4 ratings
- 10Professional Services1 rating
- 8.5Contract Terms and Pricing Model2 ratings
Reviews
(1-4 of 4)The product that does it all!
- Research management
- Communications management
- Report management
- More streamlined reports
- Ability to create workflows easier for groups
- Ease of use
- Correct and updated information
- Ability to pull reports as needed
- Increase of donors due to updated contact info
- Increase of dollars due to wealth capacity screening/age information
- Online Training
- In-Person Training
- Reports
- Communication
- Demographic data
- Pulling specific reports in a different way
- Continuing to utilize workflows to communicate better with donors
- Price
- Product Features
- Product Usability
- Implemented in-house
- NA
- Search
- Reporting
- Sometimes it's slow to load, but that could be our internet
- Thankview
- NA
- NA
- NA
A Review of RE NXT
- Financial records of constituents
- Emails to send out content to (and post addresses)
- Data analytics and trends
- We add all our researchers and research constituents into it.
- I think we will just do a better job at using it in the ways we do.
- Without a database we'd be up a creek. It's hard to evaluate or compare to what other options there are, because there really isn't any competition in this field for our size of org.
- Good at pipeline tracking.
- Good at showing statistics and analytics at a high level (down to real specifics) that assist with decision making and strategy.
- There is still a heavy reliance on RE7, meaning we have to use a program that looks like it was developed in 1990 for a majority of our work. This really needs to be resolved.
- Operational Efficiency
- Increased revenue from new donors
- Increased revenue from existing donors
For our newsletters and communications we use OLX, which is a fine program. Mainly because it speaks all together. However you have to use RE7 to access it - this could be stepped up so it could function within RE NXT itself.
- RE7, OLX and Financial Edge
- Product Features
- Prior Experience with the Product
- Vendor implemented
- Training staff
- The time it took away from other projects to complete the transition
- Self-taught
- The RE NXT pages are easy to use and review
- The log in can be incredibly cumbersome
- Dealing with the limitations and the need to bounce between RE NXT adn RE 7 is a real hassle. RE 7 is ugly and yet a number of key functions obligate you to use it
- Adding accounts for people can be a hassle.
Not sure what the solution is for this, but ideal if the company can sort it out.
Gift entry
Alumni search
Gift search
Increase gifts
Increase function attendance
- Keep over 50,000 alumni and friends connected.
- Keep an accurate record of each and every gift.
- Create class lists.
- Queries for our alumni newsletters.
- We've been able to help alumni connect with past friends from the accuracy our database provides.
- After queries are created and mailings go out it increases our revenue.
- Queries to organize reunions and events.
- It accurately organizes gifts and their donors.
- Easily merge thank you letters to donors.
- Easy to create class lists
- Easier way to add thank you letters and merge from each donor....it just may be my own misunderstanding.
- Operational Efficiency
- Increased revenue from new donors
- Increased revenue from existing donors
Easy to organize donors and gifts each day or yearly.
We also use Financial Edge and we're very pleased with it's abilities.
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
- Positive Sales Experience with the Vendor
- Don't know
- In-person training
- Easy to search what funds received donations and how much.
- Easy to create merge files.
- Easy to post to GL.
- Easy to perform address changes.
- Easy to perform queries.
- I think it's all relatively simple and easy.
- There isn't anything difficult. If I had to pick one it would be exports but they're fairly easy.
- CableOne
- ???
- File import/export
- API (e.g. SOAP or REST)
- Speed...as long as our internet provider is cooperating.
- I'm sure we'll be above and beyond our expectations
Raiser's Edge NXT
- We use queries on a daily basis and I love how much information you can easily pull in queries.
- Being able to store so much information on donor records is a huge advantage
- Batching and processing of gifts is extremely easy.
- Having the mobile app has been a huge benefit for our fundraisers because they are now able to look up basic information on donors to prepare for a meeting instead of having to call me from the road to look up information on donor records.
- We did not expect to utilize the email marketing tool in Online Express as often as we have and it has been a pleasant surprise.
- I would like to see us use the events module more.
- Since we have a smaller staff, I worry we are spending too much on Raiser's Edge since we are not able to use it to its fullest capacity.
- The program itself is very user friendly, especially if you have previous experience with donor databases.
- You are easily able to pull very detailed reports that can be helpful in identifying lapsed donors or donors who have a higher giving capacity.
- Being able to access the Raiser's Edge app on your phone or tablet is very helpful for getting information about a donor on the go to help prepare you for a meeting.
- I would like to see the dashboard tab improved a little bit to give more detailed information and also for it to be slightly more accurate than it currently is.
- We have one team member who uses a Microsoft Surface Pro as her work computer and she has run into quite a few compatibility issues, so that is something that could be improved.
- Operational Efficiency
- Increased revenue from new donors
- Increased revenue from existing donors
- Reduced IT expenditure due to cloud deployment
- Price
- Product Features
- Product Usability
- Prior Experience with the Product
- Analyst Reports
- Vendor implemented
- Educating the staff on how to access Raiser's Edge NXT.
- Explaining the difference between having Raiser's Edge hosted by Blackbaud vs. our IT department.
- Self-taught
- Running queries is very simple.
- Creating and running dashboards.
- Processing Online Express donations
- I find some of the information being puled from Reports is not always accurate
- Running global changes in the Admin tab can take a long time
- None.
- No.
- File import/export
- N/A
- N/A