Fantastic tool, if you take the time to learn how to use it (and have a guru to help)
April 04, 2023
Fantastic tool, if you take the time to learn how to use it (and have a guru to help)
Score 8 out of 10
Vetted Review
Verified User
Software Version
Professional
Modules Used
- Chatter
- Pardot
Overall Satisfaction with Salesforce.com
Tracking projects and maintaining customer information. Salesforce allowed my team to keep pushing sales projects forward even if team members changed jobs, are out of office etc.
- Keeping customer and project information in a centralized location
- Advancing projects through various stages/gates
- Email marketing campaigns
- Easily accessing attachments and sharing within an organization
- Create a learning community within the SF environment that is easy for casual users to access
- Honestly, TrailHead comes across as a lot of advertising / marketing content trying to sell additional modules, rather than an actual educational space
- I was not in a position to measure ROI
Salesforce is much more geared to CRM than Epicor
Do you think Salesforce Sales Cloud delivers good value for the price?
Not sure
Are you happy with Salesforce Sales Cloud's feature set?
Yes
Did Salesforce Sales Cloud live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Salesforce Sales Cloud go as expected?
Yes
Would you buy Salesforce Sales Cloud again?
Yes