Salesforce Sales Cloud - A Good Integrated Tool for Sales Teams
March 30, 2024
Salesforce Sales Cloud - A Good Integrated Tool for Sales Teams
Score 8 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Modules Used
- SalesCloud
Overall Satisfaction with Salesforce Sales Cloud
Our sales team has been using Salesforce Sales Cloud for a while and it helps to organize all the sales deals, prospective clients, and client pipelines under one umbrella. The team members have been working in silo and the sync happened between the members during the standup calls and other sync-up calls before using Sales Cloud. This caused a delay in the sales processes, but now everyone is synced up automatically through the dashboard provided by Sales Cloud.
- Holds contacts of all the customers, prospective clients and others and helps in organizing group emails.
- It holds the history of purchases of all the clients, so no separate document maintenance is needed.
- The daily alerts that have been setup reminds about the upcoming calls and processes
- Sales cloud provides the sales forecast data but could be better if it has good charting functionalities.
- Email templates are missing some fonts.
- If Sales Cloud integrate LinkedIn data about the customers, that would be great.
- Sales team productivity has gone up significantly
- Separate documentation and sync-ups are not necessary
- Leads management is readily available so none are missed
- History and forecasting the sales are providing good values
It helps us summarize all our conversations with the clients and future things to do, delivered in both email and note format.
The integration with third-party products like Marketo, and social profiles has stood out from other competitors.
Migrating data from our previous CRM tool to Salesforce Sales Cloud through API and integrations was easier.
It supports all the popular OS like Mac, Windows, and Linux. Its API is rich, even though we have not fully explored eveything, but helps our tech team to automate some of our daily tasks.
Migrating data from our previous CRM tool to Salesforce Sales Cloud through API and integrations was easier.
It supports all the popular OS like Mac, Windows, and Linux. Its API is rich, even though we have not fully explored eveything, but helps our tech team to automate some of our daily tasks.
Do you think Salesforce Sales Cloud delivers good value for the price?
Yes
Are you happy with Salesforce Sales Cloud's feature set?
Yes
Did Salesforce Sales Cloud live up to sales and marketing promises?
Yes
Did implementation of Salesforce Sales Cloud go as expected?
Yes
Would you buy Salesforce Sales Cloud again?
Yes