Ariba - requires learning the tool before using it
October 24, 2023
Ariba - requires learning the tool before using it
Score 4 out of 10
Vetted Review
Verified User
Overall Satisfaction with SAP Ariba Procurement
SAP Ariba offers a solution to track our RFPs in a helpful manner
- navigation
- comparison of respondents
- more comparison of proponents
- sometimes proponents attach documents that are 'missing' when the information is viewed
- I've received so many complaints from proponents (over many RFPs) that they cannot use Ariba, it is not intuitive. Perhaps create user guides that are readily available for proponents who are less computer savvy
- navigation to the RFP
- when i first started using Ariba, it took far too long to navigate it, I think user guides are required and perhaps someone with a user experience lens can take a look at the navigation, since it really isn't that intuitive. After using the tool over several RFPs I can say that I am 5/10 competent but acknowledge that I do not know what I do not know
- Other
I was not at the organziation when the purchase decision was made
Do you think SAP Ariba delivers good value for the price?
Not sure
Are you happy with SAP Ariba's feature set?
No
Did SAP Ariba live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of SAP Ariba go as expected?
I wasn't involved with the implementation phase
Would you buy SAP Ariba again?
No