Great tool for small businesses
October 19, 2023
Great tool for small businesses
Score 8 out of 10
Vetted Review
Verified User
Software Version
SAP CRM (legacy editions)
Modules Used
- Sales CRM
Overall Satisfaction with SAP Sales Cloud
The software was used to store our customers and potential customers information. We needed to work on retention programs, so a CRM was definitely the go for this and SAP gave us the best tools. We didn't get a huge amount of leads, so we needed something simple and budget friendly.
- Connect with third party apps
- Pipeline forecasting
- Automation workflows
- Triggers could be more specific
- Could have an onboarding module
- The UI could be better
- Revenue uplift due to better lead focus
- Cost and time effective processes
The integration of SAP Sales Cloud with our back-end systems has greatly impacted our sales process. It has provided enhanced visibility into customer data, simplifying complex sales use cases, and increased sales velocity.
It streamlined the coordination between sales, marketing, finance, and other departments, making it easier to close deals and improve customer satisfaction and revenue generation.
It streamlined the coordination between sales, marketing, finance, and other departments, making it easier to close deals and improve customer satisfaction and revenue generation.
- HubSpot CRM and Bitrix24
I think the main advantage SAP has is the pricing. Though the UI feels more rustic, it is a pretty powerful tool. So as long as someone in the team has enough knowledge on CRM automations, your team will be fine.
Do you think SAP Sales Cloud delivers good value for the price?
Yes
Are you happy with SAP Sales Cloud's feature set?
Yes
Did SAP Sales Cloud live up to sales and marketing promises?
Yes
Did implementation of SAP Sales Cloud go as expected?
I wasn't involved with the implementation phase
Would you buy SAP Sales Cloud again?
No