Overall Satisfaction with Sauce Labs
We are using it across many teams for test automation across multiple browsers. It makes our lives much easier as we do not have to maintain multiple browsers, drivers, and platforms for testing.
- SauceConnect is great to allow tunnelling to test systems that are behind a firewall. There are many great features and they are adding more all the time.
- The fact that they maintain all WebDrivers and every version of browsers in invaluable. If we have a need for a specific platform, they have it.
- They have been having increased unexpected downtime lately. This is interruptive at times.
- Cut down on environment setup immensely
- Reduce the need for manual testing, which is expensive and slower
Sauce Labs' platform seemed to be the most flexible and I really haven't used much else. Haven't had a need to.
Using Sauce Labs
2 - Software QA
2 - development/devOps/QA
- cross-browser testing
- user flow validations
- automating webdriver maintenance
- Nothing yet
- Device emulation
Evaluating Sauce Labs and Competitors
- Price
- Product Features
- Product Usability
- Existing Relationship with the Vendor
Ease of use
Evaluate a few more
Sauce Labs Implementation
- Implemented in-house
Yes - POC, single test, then suite, then adding all tests
Change management was a big part of the implementation and was well-handled - Sauce concepts will help drive us to have more automation
- Nothing yet!
Sauce Labs Training
- no training
It was depending on your level of experience. The resources on Saucelabs' website and the Internet were sufficient for me. However, I'm a senior resource and testing manager, so your experience may vary!
Configuring Sauce Labs
Definitely follow their documentation on the website. Between the setup docs and the forums, you can find anything you need! Their support is also top-notch and is very responsive.
No - we have not done any custom code
Sauce Labs Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Not Sure
They provide personalized support - they want to know YOUR use case and setup and work within it. This type of support is not common.
Using Sauce Labs
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using | None |
- The UI for representing test results is great
- Integration with CI tools is tight and seamless
- Nothing with the product itself - just learning the concepts